![Veronica Roldan](https://jobicy.com/react/themes/app/images/avatar.jpg) Veronica Roldan # Senior Administrator and Public Sector Management Professional Actively looking · Member since 30 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationCaracas, VenezuelaDesired salaryConfidentialWork preferenceRemote OnlyExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am an administrator with more than 20 years of professional experience in administrative management, public sector services, citizen attention, accounting coordination, human resources, budgeting, and institutional support. I began my professional development through empirical and self-directed training and later formalized my education with a Technical University Degree in Administration. I am currently pursuing a degree in Public Accounting. I have held coordination, executive, advisory, and director-level positions in Venezuelan public institutions, private companies, healthcare organizations, and administrative consulting services. My experience includes managing citizen attention offices, coordinating social and institutional programs, preparing administrative and financial processes, supporting senior management, and overseeing information and citizen outreach activities. I have additional training in public planning, teaching, virtual learning environments, financial management, taxation, human resources, accounting assistance, healthcare services, and administrative software. I am skilled in conflict resolution, stress management, administrative organization, accounting processes, human resources support, budget management, and coordination with public institutions and community organizations. ## Skills 16 capabilities[Accounting](https://jobicy.com/talent/accounting.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Document Management](https://jobicy.com/talent/document-management.md)[Executive Assistance](https://jobicy.com/talent/executive-assistance.md)[Financial Management](https://jobicy.com/talent/financial-management.md)[Financial Planning](https://jobicy.com/talent/financial-planning.md)[Human Resources](https://jobicy.com/talent/human-resources.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Office Management](https://jobicy.com/talent/office-management.md)[Payroll Administration](https://jobicy.com/talent/payroll-administration.md)[Project Coordination](https://jobicy.com/talent/project-coordination.md)[Social Services](https://jobicy.com/talent/social-services.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Tax Management](https://jobicy.com/talent/tax-management.md)[Teaching](https://jobicy.com/talent/teaching.md) ## Tech stack & tools Working toolkit ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/wordpress/wordpress-original.svg) WordPress](https://jobicy.com/talent?tool=wordpress.md) ## Experience Career history ### Professional Services – Directorate Office · Consejo Nacional de Universidades (CNU) Feb 2016 – PresentProvides professional administrative and institutional support to the Directorate Office of the Consejo Nacional de Universidades. Coordinates administrative activities, documentation, communications, and support processes for senior management. ### Acting Director, National Office of Citizen Services · Fundacomunal Mar 2022 – Jun 2026Directed the National Office of Citizen Services in an interinstitutional support capacity. Coordinated citizen requests, institutional responses, administrative processes, and service delivery activities. ### Acting Director, Comprehensive Health Office · Fundacomunal Jun 2024 – Jun 2026Served on an honorary basis as Acting Director of the Comprehensive Health Office. Supported the coordination of health-related institutional activities and interdepartmental administrative processes. ### Acting Deputy Director, Citizen Services Office · Ministerio del Poder Popular para las Comunas y Movimientos Sociales Mar 2022 – PresentServes as Acting Deputy Director of the Citizen Services Office on an honorary basis. Supports citizen attention, institutional coordination, case management, and administrative follow-up for community and public sector services. ### Line Director – Citizen Participation · Ministerio del Poder Popular para la Industria Sep 2021 – Mar 2022Directed the Citizen Participation line through an interinstitutional support assignment. Coordinated participation activities, citizen engagement, administrative reporting, and collaboration with institutional stakeholders. ### Area Coordinator, Citizen Information and Outreach · Ministerio del Poder Popular para las Relaciones Exteriores Nov 2016 – Sep 2021Coordinated the Citizen Information and Outreach area through an interinstitutional support assignment. Managed information processes, citizen communications, outreach activities, and administrative coordination. ### Executive Director · Asesoría Fiscal Roldán Jan 2012 – PresentDirects an administrative and fiscal advisory practice. Oversees client services, administrative organization, tax-related support, financial processes, and business operations. ### Social Services Coordinator · Ministerio del Poder Popular para el Desarrollo Minero Ecológico 2017 – 2017Coordinated social services activities through an interinstitutional support assignment. Supported citizen attention, social assistance processes, and coordination with public sector teams. ### Coordinator, Simón Rodríguez Cultural Center · Ministerio del Poder Popular para la Educación Universitaria, Ciencia y Tecnología 2016 – 2017Coordinated activities at the Simón Rodríguez Cultural Center through an interinstitutional support assignment. Managed cultural, administrative, and community-oriented activities and supported institutional programming. ### Coordinator of Briefing Documents and Assistant to the Director of the Directorate Office · Vicepresidencia Social para el Área Social y la Revolución de las Misiones 2016 – 2017Coordinated briefing documents and provided executive assistance to the Directorate Office. Prepared and organized administrative information, supported decision-making processes, and coordinated documentation for senior management. ### Assistant, General Directorate of the Citizen Services Office · Vicepresidencia Ejecutiva de Venezuela 2014 – 2016Provided administrative assistance to the General Directorate of the Citizen Services Office. Supported office organization, citizen service processes, documentation, communications, and executive administrative tasks. ### Administrative Coordinator and Special Taxpayer Specialist · Moto Mega MGI, C.A. Jan 2011 – 2014Coordinated administrative activities and specialized in processes related to SENIAT special taxpayers. Managed administrative documentation, tax compliance support, financial records, and coordination of office operations. ### Healthcare Services Administrator · Medimed Outsourcing 2006 – 2007Managed administrative activities for a healthcare services company. Supported service coordination, operational administration, documentation, and organizational processes. ### Accounting and Administrative Coordinator · Cuidasalud ASCI 2005 – 2006Coordinated accounting and administrative processes for the organization. Supported financial records, administrative controls, documentation, and daily operational activities. ### Administration Manager · Geolect Corp, C.A. 1994 – 2000Managed the company’s administrative operations. Oversaw office processes, administrative controls, documentation, and coordination of business support activities. ### Manufacturing Management Secretary · Productos Quaker, C.A. 1990 – 1992Provided secretarial and administrative support to the Manufacturing Management team. Managed documentation, communications, scheduling, and office coordination. ### INCE Apprentice – Manufacturing Management Secretary · Cervecería Polar, C.A. 1988 – 1990Completed an INCE apprenticeship supporting the Manufacturing Management secretariat. Assisted with clerical, documentation, communication, and administrative office tasks. ## Education Learning history ### ITEL, C.A. 2009 – 2009Certificate, Small and Medium-Sized Business Management Training in the management of small and medium-sized enterprises. ### Universidad Experimental de la Gran Caracas 2019 – 2019T.S.U., Administration Technical university degree in Administration. ### Universidad Nacional Abierta 2021Undergraduate Degree in Progress, Public Accounting Currently studying Public Accounting and has completed the eighth semester. ### Universidad Nacional Abierta 2024 – 2024Certificate, Teacher Training Program Completed a teacher training program. ### Universidad Nacional Experimental Simón Rodríguez 2025 – 2025Certificate, Maestro Pueblo Completed the Maestro Pueblo training program. ### Escuela Venezolana de Planificación 2022 – 2022Diploma, Planning in the Venezuelan State Completed an extension diploma in public sector planning. ### Escuela Venezolana de Planificación 2022 – 2022Diploma, Teaching Planning and Distance Virtual Learning Environments Completed an extension diploma focused on teaching planning and virtual distance learning environments. ### Escuela Venezolana de Planificación 2024 – 2024Diploma, Planning in the Revolutionary State Completed an extension diploma in planning for the revolutionary public sector. ### Escuela de Derechos Humanos Dates not specifiedDiploma, Human Rights for Popular Power Completed a diploma focused on human rights and popular power. 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