![Roberto Bernal](https://jobicy.com/react/themes/app/images/avatar.jpg)
Roberto Bernal

# Senior Project Manager

Actively looking · Member since 31 Jul 2026 [Message](https://jobicy.com/enter4715.php.md)

ShareLocationPanama City, PanamaDesired salaryUnspecifiedWork preferenceRemote Only / Full Time, Contract, FreelanceExperience levelSenior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a Senior Project and Portfolio Manager with more than 20 years of experience delivering multi-million-dollar technology, marketing, and business transformation programs across international environments.

I have managed portfolios valued at more than $8 million, led cross-functional and distributed teams of up to 45 members, and consistently achieved high on-time delivery and client satisfaction rates.

My expertise includes portfolio governance, program delivery, enterprise platform migrations, CRM and data integrations, PMO enablement, risk management, vendor management, and executive reporting.

I combine Agile, Scrum, SAFe, Waterfall, and hybrid delivery approaches with data-driven decision-making, OKR alignment, RAID governance, and process optimization.

I am experienced in leading technology, healthcare, financial services, e-commerce, and managed services initiatives for both enterprise clients and high-growth organizations.

I am PMP, SAFe 6.0 LPM, RMP, CSM, CSPO, and ITIL v3 certified, and I work fluently in English and natively in Spanish across remote, hybrid, and international environments.

## Skills

41 capabilities[Advanced Excel](https://jobicy.com/talent/advanced-excel.md)[Agile](https://jobicy.com/talent/agile.md)[API Integration](https://jobicy.com/talent/api-integration.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Business Case Development](https://jobicy.com/talent/business-case-development.md)[Change Management](https://jobicy.com/talent/change-management.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Contract Management](https://jobicy.com/talent/contract-management.md)[Cross Functional Team Leadership](https://jobicy.com/talent/cross-functional-team-leadership.md)[Customer Lifecycle Management](https://jobicy.com/talent/customer-lifecycle-management.md)[Dashboard Development](https://jobicy.com/talent/dashboard-development.md)[Data Integrity](https://jobicy.com/talent/data-integrity.md)[Data Migration](https://jobicy.com/talent/data-migration.md)[Financial Forecasting](https://jobicy.com/talent/financial-forecasting.md)[Generative AI](https://jobicy.com/talent/generative-ai.md)[Go To Market Strategy](https://jobicy.com/talent/go-to-market-strategy.md)[Incident Management](https://jobicy.com/talent/incident-management.md)[Investment Prioritization](https://jobicy.com/talent/investment-prioritization.md)[IT Service Management](https://jobicy.com/talent/it-service-management.md)[Lean Portfolio Management](https://jobicy.com/talent/lean-portfolio-management.md)[Managed Services](https://jobicy.com/talent/managed-services.md)[Marketing Automation](https://jobicy.com/talent/marketing-automation.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[P&L management](https://jobicy.com/talent/pl-management.md)[Portfolio Management](https://jobicy.com/talent/portfolio-management.md)[Process Optimization](https://jobicy.com/talent/process-optimization.md)[Product Marketing](https://jobicy.com/talent/product-marketing.md)[Program Management](https://jobicy.com/talent/program-management.md)[Project Management](https://jobicy.com/talent/project-management.md)[Prompt Engineering](https://jobicy.com/talent/prompt-engineering.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[SAFe](https://jobicy.com/talent/safe.md)[Scrum](https://jobicy.com/talent/scrum.md)[Servant Leadership](https://jobicy.com/talent/servant-leadership.md)[Six Sigma](https://jobicy.com/talent/six-sigma.md)[SQL](https://jobicy.com/talent/sql.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Subscription Management](https://jobicy.com/talent/subscription-management.md)[Vendor Management](https://jobicy.com/talent/vendor-management.md)[Waterfall](https://jobicy.com/talent/waterfall.md)[Workflow Automation](https://jobicy.com/talent/workflow-automation.md)

## Tech stack & tools

Working toolkit

### Application Hosting

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/azure/azure-original.svg) Azure](https://jobicy.com/talent?tool=azure.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/azuredevops/azuredevops-original.svg) Azure DevOps](https://jobicy.com/talent?tool=azuredevops.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/centos/centos-original.svg) CentOS](https://jobicy.com/talent?tool=centos.md)

### Collaboration

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/jira/jira-original.svg) Jira](https://jobicy.com/talent?tool=jira.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/trello/trello-original.svg) Trello](https://jobicy.com/talent?tool=trello.md)

### Communications

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/slack/slack-original.svg) Slack](https://jobicy.com/talent?tool=slack.md)

### Data Stores

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/microsoftsqlserver/microsoftsqlserver-original.svg) Microsoft SQL Server](https://jobicy.com/talent?tool=microsoftsqlserver.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/mysql/mysql-original.svg) MySQL](https://jobicy.com/talent?tool=mysql.md)

### Design

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/figma/figma-original.svg) Figma](https://jobicy.com/talent?tool=figma.md)

### Development

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/github/github-original.svg) GitHub](https://jobicy.com/talent?tool=github.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/wordpress/wordpress-original.svg) WordPress](https://jobicy.com/talent?tool=wordpress.md)

### Languages & Frameworks

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/html5/html5-original.svg) HTML5](https://jobicy.com/talent?tool=html5.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/javascript/javascript-original.svg) JavaScript](https://jobicy.com/talent?tool=javascript.md)

### Marketing and Sales Tools

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md)

## Experience

Career history

### Senior Portfolio & Growth Strategy Manager · iEvolution Pro LLC

Mar 2026 – PresentEstablished portfolio governance aligned with company Objectives and Key Results, including prioritization criteria, resource allocation, and executive reporting processes.

Designed multi-channel go-to-market programs, integrated data and communication systems, built executive KPI dashboards, and created scalable process documentation. Contributed to an 8% reduction in customer churn.

### Senior Project & Portfolio Manager, Technology · BIOptimizers

Jan 2025 – Feb 2026Managed an $8 million technology portfolio spanning four concurrent strategic initiatives with an 11-person cross-functional team and direct executive reporting.

Directed enterprise platform migration and dual CRM integration programs, implemented Monday.com as the enterprise Work OS, established RAID governance, and achieved 95% on-time delivery with a 20% improvement in operational efficiency.

### Technical Project Manager / Director of Managed Services · Helix International

2020 – 2025Delivered complex data migration and API integration programs for Fortune 500 clients, achieving 100% data accuracy and zero business downtime.

Directed managed services for a $2 million enterprise data portfolio, sustaining 99.5% system uptime while leading distributed teams of more than 45 onshore and offshore members. Implemented ITIL v3 practices that improved incident response time by 40% and reduced service tickets by 25%.

### Chief Project / Product Officer · Levap Corp

Dec 2022 – Jun 2024Led PMO operations for a $3 million project portfolio, managing four Project Managers and delivering more than 45 projects annually.

Built and mentored the project management organization, achieved 95% on-time completion and 98% client satisfaction, identified $800,000 in expansion opportunities, and managed the company P&L with full budget authority.

### Founder & Principal PM Consultant · EXADES

Jul 2014 – PresentProvide fractional project, program, and portfolio management services, PMO enablement, strategic technology advisory, and business systems implementation.

Delivered more than 75 engagements for small and medium-sized businesses across Latin America while maintaining a 95% client retention rate.

### Project Manager · SSA Sistemas (Grupo Sonitel SA)

2013 – 2014Managed a $1 million information technology infrastructure and business process improvement portfolio.

### Project Manager · Haxis CG / Panamanian Social Security

2009 – 2013Led national healthcare transformation programs involving warehouse management systems, business process management, and medical databases.

### Product Marketing & Technical Roles · Sony Latin America

2002 – 2013Worked in regional product marketing strategy and technical services, contributing to Six Sigma process improvement initiatives across Latin America.

## Education

Learning history

### IEBS Business School

Jul 2023 – Nov 2024Master, Fintech and Digital Financial Services

### IEBS Business School

Jul 2023 – Nov 2024Master, Digital Banking and Finances

### Latina University of Panama

2014MBA, Banking and Finance

### Interamerican University of Panama

2000Bachelor of Science, Electronic and Communications Engineering

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