![Maria Castaneda](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/08/avatar_73575_1785632953.jpg)
Maria Castaneda

# Corporate Sales and Customer Service Professional

Actively looking · Member since 2 Aug 2026 [Message](https://jobicy.com/enter4715.php.md)

ShareLocationBogotá, ColombiaDesired salaryUnspecifiedWork preferenceRemote OnlyExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a customer service and commercial professional with experience in corporate sales, client support, and business development.

I have experience planning vacation packages, preparing invoices, coordinating with tourism providers, and providing post-sale follow-up to strengthen customer loyalty.

I am skilled in prospecting clients, identifying business opportunities, preparing proposals, conducting commercial visits, and developing strategies for corporate customers.

I have also worked remotely in customer service, advising clients about financial products and supporting them throughout the acquisition process.

I am responsible, proactive, empathetic, and committed to teamwork, goal achievement, and the preparation of clear business reports.

I am seeking an environment that supports professional growth and allows me to expand my commercial and customer service skills.

## Skills

11 capabilities[Business Development](https://jobicy.com/talent/business-development.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Commercial Strategy](https://jobicy.com/talent/commercial-strategy.md)[Corporate Sales](https://jobicy.com/talent/corporate-sales.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Empathy](https://jobicy.com/talent/empathy.md)[Event Participation](https://jobicy.com/talent/event-participation.md)[Invoicing](https://jobicy.com/talent/invoicing.md)[Report Preparation](https://jobicy.com/talent/report-preparation.md)[Sales Prospecting](https://jobicy.com/talent/sales-prospecting.md)[Teamwork](https://jobicy.com/talent/teamwork.md)

## Experience

Career history

### Corporate Agent · Viajes Veracruz

Feb 2022 – Jan 2024Planned vacation packages, prepared invoices, and provided post-sale follow-up to strengthen customer loyalty.

Coordinated with tourism providers, developed corporate strategies, identified business opportunities, and conducted commercial visits to clients and companies.

### Customer Service Agent · Konecta BPO

Aug 2020 – May 2022Provided remote customer service through chat channels, responding to client inquiries and offering guidance on financial products.

Supported customers throughout the process of acquiring new financial products and delivered clear, empathetic assistance.

## Education

Learning history

### Politécnico de Colombia

2017 – 2017Certified Diploma

### SENA

Aug 2024 – Aug 2024Certified Course

### SENA

Dec 2026Technology Program, Digital Animation

Virtual technology program in Digital Animation, currently in progress.

This professional hasn’t added portfolio projects yet.

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