![Rugamba Yvan](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/08/avatar_73810_1785796769.jpg) Rugamba Yvan # Executive Assistant and Operations Coordinator Open to offers · Member since 3 Aug 2026 [Message](https://jobicy.com/enter4715.php.md) ShareLocationKigali, RwandaDesired salaryUnspecifiedWork preferenceRemote Only / Part TimeExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am an administrative and operations professional with more than 13 years of experience supporting executives, teams, and day-to-day organizational operations. My work combines executive support, calendar and meeting coordination, stakeholder communication, documentation management, reporting, and process improvement. I coordinate training programs, virtual meetings, participant registrations, travel arrangements, and event communications. I am comfortable managing multiple priorities independently while maintaining accurate records and delivering responsive support to clients, leadership teams, and stakeholders. I have experience across administration, business development, HR, finance, IT support, website management, and digital communications. I support operational decision-making through research, report preparation, data management, and well-organized documentation. I use Google Workspace, Microsoft Office, QuickBooks, Zoom, Google Meet, Canva, and Adobe InDesign to improve productivity and service delivery. I also use AI-powered tools such as ChatGPT, Claude, and Gemini for research, drafting, summarization, meeting notes, and workflow optimization. I am known for strong organization, attention to detail, initiative, problem-solving, and professionalism. I bring a reliable, service-oriented approach to improving operational efficiency and maintaining positive relationships across remote and fast-paced work environments. ## Skills 20 capabilities[Business Development](https://jobicy.com/talent/business-development.md)[Calendar Management](https://jobicy.com/talent/calendar-management.md)[Content Creation](https://jobicy.com/talent/content-creation.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[Documentation Management](https://jobicy.com/talent/documentation-management.md)[Event Coordination](https://jobicy.com/talent/event-coordination.md)[Financial Reporting](https://jobicy.com/talent/financial-reporting.md)[IT Support](https://jobicy.com/talent/it-support.md)[Knowledge Management](https://jobicy.com/talent/knowledge-management.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Online Research](https://jobicy.com/talent/online-research.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Records Management](https://jobicy.com/talent/records-management.md)[Report Preparation](https://jobicy.com/talent/report-preparation.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[Task Management](https://jobicy.com/talent/task-management.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Transaction recording](https://jobicy.com/talent/transaction-recording.md) ## Tech stack & tools Working toolkit ### Design [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/canva/canva-original.svg) Canva](https://jobicy.com/talent?tool=canva.md) ## Experience Career history ### Webmaster & Administrative Operations Coordinator · Chartered Institute of Arbitrators (CIArb) Rwanda Branch 2024 – PresentI coordinate training programs, meetings, and stakeholder communications, including schedules, virtual invitations, follow-ups, and participant engagement activities. I manage registrations, attendance records, training documentation, online registration systems, and operational reports using Google Forms and Google Sheets. I also maintain website content, create promotional materials, and provide administrative and operational support to leadership and program activities. ### Business Development & Operations Support Officer · YEE Limited 2017 – PresentI coordinate client communications, maintain professional client relationships, and support timely customer service delivery. I assist with travel planning, itinerary preparation, tour coordination, and online research for management decisions. I manage website content and social media communications, design marketing materials using Canva and Adobe InDesign, and maintain business records and operational reports. I also coordinate communication among clients, suppliers, and internal teams to support project execution. ### HR, Finance & IT Coordinator · Quiet Haven Hotel 2015 – PresentI maintain confidential employee records and HR documentation, and support recruitment, onboarding, and employee administration processes. I record financial transactions in QuickBooks, maintain financial records, and assist with reporting and tax declaration activities. I also provide front-office, administrative, operational, and technical support to management and staff. ### IT Consultant & Digital Support · Anchor of Hope Rwanda 2016 – PresentI support information management, database maintenance, digital recordkeeping, communication systems, and operational record tracking. I assist with reporting, documentation, and data management while providing technical support and user assistance to staff and management. I also contribute to process improvement initiatives that enhance operational efficiency and service delivery. ## Education Learning history ### Mount Kenya University, Kigali 2014 – 2017Bachelor of Science, Information Technology Bachelor of Science in Information Technology. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.