![Clara Taufer](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/08/avatar_74342_1786230544.jpg) Clara Taufer # Administrative Assistant and Account Manager Open to offers · Member since 8 Aug 2026 [Message](https://jobicy.com/enter4715.php.md) ShareLocationSanta Catarina, BrazilDesired salaryUnspecifiedWork preferenceRemote Only / Full TimeExperience levelMid * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a bilingual Portuguese and English professional with experience in administrative support, insurance customer service, virtual assistance, and short-term rental property management. I thrive in fast-paced remote environments where organization, responsiveness, and attention to detail are essential. I have supported clients with commercial and personal insurance policy servicing, including endorsements, cancellations, reinstatements, billing inquiries, audits, inspections, underwriting requests, and carrier coordination. I communicate clearly through phone, email, and text while maintaining reliable follow-up processes. I also have experience managing short-term rental listings on Airbnb, Booking.com, and Vrbo. I handle guest inquiries, reservation requests, booking modifications, listing accuracy, and coordination of maintenance and operational matters with internal teams. As a remote virtual assistant, I have organized client data, schedules, workflows, and communications using Google Sheets and Go High Level. I am comfortable managing inbound calls, client messaging, documentation, data entry, and lead-generation outreach independently. I have taught English online to Brazilian students and supported young children as a teacher's assistant. These roles strengthened my communication, adaptability, lesson-planning, and individualized support skills. I am a Brazilian citizen with experience collaborating remotely with international clients and teams. I am eager to bring my customer service mindset, administrative capabilities, and multilingual communication skills to a remote support role. ## Skills 19 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Attention To Detail](https://jobicy.com/talent/attention-to-detail.md)[Billing Support](https://jobicy.com/talent/billing-support.md)[Client Communication](https://jobicy.com/talent/client-communication.md)[Cold Calling](https://jobicy.com/talent/cold-calling.md)[Commercial Insurance](https://jobicy.com/talent/commercial-insurance.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Documentation Management](https://jobicy.com/talent/documentation-management.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Lesson planning](https://jobicy.com/talent/lesson-planning.md)[Multitasking](https://jobicy.com/talent/multitasking.md)[Relationship Management](https://jobicy.com/talent/relationship-management.md)[Remote Collaboration](https://jobicy.com/talent/remote-collaboration.md)[Verbal Communication](https://jobicy.com/talent/verbal-communication.md)[Virtual Assistance](https://jobicy.com/talent/virtual-assistance.md)[Workflow Management](https://jobicy.com/talent/workflow-management.md)[Written Communication](https://jobicy.com/talent/written-communication.md) ## Tech stack & tools Working toolkit ### Collaboration [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/notion/notion-original.svg) Notion](https://jobicy.com/talent?tool=notion.md) ### Communications [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/slack/slack-original.svg) Slack](https://jobicy.com/talent?tool=slack.md) ### Design [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/canva/canva-original.svg) Canva](https://jobicy.com/talent?tool=canva.md) ## Experience Career history ### Remote English Teacher · Brazilian Online School Dates not specifiedTaught English to Brazilian students through online classes for approximately two years. Developed lesson plans tailored to different learning styles and English proficiency levels. Evaluated student progress and provided individualized guidance and support. Used advanced English communication skills daily in teaching and student interactions. ## Education Learning historyNo education data available. This professional hasn’t added portfolio projects yet. 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