BorderBuddy is a certified customs brokerage firm that has been providing seamless customs clearance services for imports and exports between the US and Canada since 2013. It specializes in simplifying the complexities of cross-border trade for consumers, small and medium-sized businesses, e-commerce importers, and enterprise clients. The company offers a comprehensive suite of services including duties and tax calculation, customs paperwork handling, and real-time shipment tracking to ensure efficient and compliant border crossings.
BorderBuddy stands out for its innovative online platform that streamlines customs brokerage processes, delivering personalized, client-focused services with round-the-clock support. This platform enables users to manage shipments, calculate duties and taxes accurately, and expedite the clearance process via features like Pre-Arrival Processing System (PAPS) tracking and integration with e-commerce systems such as Shopify.
The company emphasizes transparency with clear, all-inclusive pricing and fast same-day onboarding to help businesses maintain smooth operations. It also supports complex import scenarios involving mixed regulatory requirements, handling both Partner Government Agencies (PGAs) and low-value shipments efficiently under programs like the Courier Low Value Shipment (CLVS) and High Volume e-commerce Shipper (HVEC) program.
Additionally, BorderBuddy offers specialized logistics solutions such as customs bonds, ocean and air freight coordination, and ground trucking from the US and Mexico, meeting the needs of diverse shipment types and volumes. The company’s leadership brings extensive cross-border e-commerce expertise, driving a culture of continuous improvement and industry innovation.