DoorDash, Inc. is an American technology company specializing in online food ordering and food delivery services. Founded in 2013 by Tony Xu, Andy Fang, and Stanley Tang, DoorDash has grown to become the largest food delivery platform in the United States, commanding a 56% market share in the industry. It also leads the convenience delivery market with a 60% share. The company facilitates transactions among a large network of merchants, consumers, and delivery couriers, having served 450,000 merchants and 20 million consumers as of the end of 2020, with over one million delivery couriers active on its platform.
Headquartered in San Francisco, California, DoorDash has expanded its operations beyond the US through its European subsidiary Wolt, reaching 32 additional countries by the end of 2024. The platform allows users to order meals and convenience items for delivery from local merchants while offering flexible work opportunities for gig economy couriers, known as Dashers.
DoorDash made its prestigious entry onto the Fortune 500 list in 2024, ranked at #443, reflecting its significant growth and influence in the online food delivery market. The company is publicly traded under the stock symbol DASH.
Despite its success, DoorDash has faced legal challenges including allegations and lawsuits related to withholding tips, reducing tip transparency, antitrust price manipulation, listing restaurants without consent, misclassifying workers, withholding sick pay, and unauthorized sales of personal data. The company maintains that its delivery couriers are properly classified as independent contractors under labor laws.
With a mission to empower local economies by connecting people with neighborhood businesses, DoorDash continues to innovate and expand its service offerings, focusing on technology-driven convenience and community support.