Housecall Pro is a Software as a Service (SaaS) company founded in 2013 that provides an all-in-one business management platform specifically tailored for home service professionals such as HVAC technicians, plumbers, electricians, and cleaners. The company serves over 40,000 field service businesses, making it a leading solution in the home services industry. The platform is designed to streamline operations, improve customer experience, and help businesses grow by automating scheduling, dispatching, invoicing, payments, and customer communication.
Its robust feature set includes one-click digital invoicing with QuickBooks integration, credit card and bank payment processing, automated reminders, and instant financing options. Scheduling features allow for easy setup of new and recurring jobs, calendar organization, technician notification, and detailed job management. Additional capabilities such as sales pipeline management, VoIP call tracking, and a call answering service (HCP Assist) further support operational efficiency and customer service.
Housecall Pro’s platform also integrates marketing tools, including Google Local Services ads for instant booking and automated email marketing campaigns designed to increase repeat business and referrals. Its personalized dashboards and custom reporting features provide businesses with real-time insights into revenue, profit, job counts, and other essential metrics.
As a SaaS provider dedicated to home service industries, Housecall Pro continuously evolves based on user feedback, emphasizing innovation and partnership with its customers to meet the challenges of a competitive market environment. Its mission underscores helping home service professionals not only survive but thrive by simplifying complex business processes through technology.