Sedgwick was established in 1969 and has grown from a regional claims administrator into a leading global provider of claims management, loss adjusting, and technology-enabled business solutions. The company specializes in a broad range of services including casualty, property, marine, benefits, and brand protection among other lines. It adapts its offerings to meet the specific needs of its diverse client base.
Headquartered at 8125 Sedgwick Way in Memphis, Tennessee, Sedgwick employs approximately 33,000 colleagues across 80 countries. This extensive network enables the company to effectively manage risks and losses worldwide, promote health and productivity, protect brand reputations, and contain costs that impact client performance.
Sedgwick is also composed of several wholly-owned subsidiary companies that provide specialized services in the claims management and insurance services sectors. The company focuses on delivering tailored solutions that mitigate risks and reduce financial impact for its clients.
Mike Arbour has served as the CEO of Sedgwick since August 2020. His leadership experience includes serving as group president for global operations at Sedgwick and CEO roles at companies acquired by Sedgwick. Arbour holds a B.A. from Kenyon College and an MBA from the J.L. Kellogg Graduate School of Management at Northwestern University.
The company has consolidated its worldwide headquarters into a single campus in Memphis, enhancing its operational efficiency and research and development capabilities. Sedgwick’s global presence, combined with its comprehensive service offerings and commitment to innovation, positions it as a prominent player in the claims management industry.