Teladoc Health is a global leader in virtual healthcare, founded in 2002. The company offers a comprehensive suite of telehealth services that include primary care, acute care, chronic condition management, mental health services, and specialty care, leveraging a whole-person care model based on interconnected products and capabilities. It serves over 90 million people worldwide across 130 countries and has facilitated more than 70 million virtual visits and 500 million total health interactions.
The company provides care through telecommunication technologies such as telephone and videoconferencing software, connecting patients to board-certified, state-licensed physicians on demand. Physicians treat a wide range of non-emergency conditions remotely and can prescribe medication as needed. Teladoc Health adheres to stringent clinical guidelines and regularly reviews physician consultations to maintain quality and safety.
Teladoc Health’s business model primarily involves contracts with insurers and large employers, generating revenue via subscription fees and pay-per-consult fees. It supports a large network of about 7,000 licensed care providers, offering services in approximately 30 languages. The company has also integrated telemedical devices and licensable platform services into its offerings.
The COVID-19 pandemic accelerated the adoption of Teladoc’s virtual care solutions, underscoring the growing patient demand for accessible, flexible healthcare experiences. Post-pandemic, Teladoc continues to innovate with technology transformations to enhance patient experience, streamline operations, and support growth. Its mission remains focused on empowering individuals to live healthier lives through virtual care solutions that complement traditional in-person care.
Teladoc Health is headquartered in Purchase, New York, and is known for its pioneering role in virtual healthcare, blending technology and healthcare expertise to meet modern healthcare demands globally.