TELUS International, originally founded in 2005, is a global provider of digital customer experience and IT services. It delivers innovative solutions including digital transformation, AI data annotation, and customer experience management to enterprise clients across various industries.
The company operates worldwide with a strong presence across five continents, having expanded through strategic acquisitions such as Humania BPO in Morocco, Intersect-HP in South Africa, Gerent in the U.S., WillowTree, and Playment, enhancing its capabilities in Salesforce consulting, digital product development, and AI data solutions.
In 2021, TELUS International accessed public markets with its initial public offering (IPO), becoming listed on the Toronto Stock Exchange and the New York Stock Exchange under the ticker symbol TIXT, marking the largest tech IPO in TSX history.
In 2024, the company rebranded to TELUS Digital to reflect its evolution and expanding portfolio of innovative and transformative digital solutions. Its headquarters are located in Vancouver, Canada.
TELUS International focuses on delivering seamless, tech-enabled customer engagement and AI-powered services to meet the evolving needs of global enterprises, supporting their digital transformation journeys with a combination of human expertise and technology-led innovation.