Virtual Identity AG is a leading digital agency founded in 1995 and headquartered in Freiburg, Germany, with additional offices in Munich, Vienna, and Porto. The company specializes in transforming business challenges into digital opportunities through innovative and user-centric digital solutions. With over 190 digital experts, Virtual Identity delivers services including data analytics, UX design, software engineering, and digital marketing, serving a diverse range of industries such as AI, construction, consumer goods, finance, healthcare, mobility, NGOs, retail, and technology sectors.
The agency emphasizes a human-centered approach, delving deeply into clients’ business processes and customer touchpoints to create bespoke solutions that exceed expectations and drive tangible business impact. Their approach blends analytical rigor with empathetic understanding to develop solutions that not only meet technical requirements but also resonate with end users.
Virtual Identity is known for its expertise in modern architectural patterns like MACH (Microservices, API-first, Cloud-native, and Headless) and prioritizes sustainable digital solution engineering using API-first and cloud-native methods. This enables scalable, flexible solutions that integrate existing digital assets efficiently while ensuring excellent user experiences.
Operating in regulated markets, Virtual Identity meets stringent IT security and infrastructure demands by providing serverless and cloud-native solutions that reduce maintenance efforts and improve operational efficiency. The company also prioritizes meaningful AI integration, moving beyond hype to apply AI in ways that solve real business challenges and enhance digital experiences.
Their mission centers on unlocking tangible user, data, and market insights and translating these into actionable strategies that attract, engage, and delight customers. By combining data-driven insights with empathy and creativity, Virtual Identity supports clients in achieving sustainable digital growth and success in a rapidly evolving business landscape.