We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead – and are relentless in the pursuit of innovation!
BMC’s dynamic corporate teams are strategic and trusted advisors to the global organization supporting, enhancing, and driving BMC’s vision, culture, growth, and so much more. Each individual within the corporate teams is a valued partner to the overarching success of BMC’s employees and customers If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be.
The Global Peer Review Manager is responsible for all aspects of the Peer Review program, including the sourcing of peer reviews, management of vendors, internal and external communications surrounding the program and closing the loop with participants and internal stakeholders. Peer Reviews are often the first touch point that our prospective customers have with BMC. In addition to being a customer expert
Here is how, through this exciting role, YOU will contribute to BMC’s and your own success:
- Strengthen our presence in multiple markets with strong, honest peer reviews across multiple vendors.
- Manage BMC presence on all key review sites, ensuring that information and resources are fully representative of BMC capabilities.
- Work closely with Customer Success and Sales to secure customer reviews.
- Report on key metrics and provide strategic insight and recommendations to the business.
- Coordinate with digital demand gen team to provide lead
- Understand the goals, behaviors and motivations of our customers in line with industry trends and internal use-cases.
- Create a process to identify, secure and track candidates for our global reference programs.
- Work closely with central marketing and solutions marketing to ensure strong analyst relations.
- Establish key relationships at the onboarding stage to capture reviews about the sales cycle and services.
To ensure you are set up for success, you will bring the following skillset and experience:
- 3+ years of customer success or customer advocacy experience
- 3+ years Tech industry experience
- Experience with Gartner Peer Insights, TrustRadius, and similar review sites
- Experience working as part of a broader customer advocacy program
- Bachelor’s degree or equivalent from an accredited university
- Skilled in all MSFT office products, especially Excel, PPT and SharePoint.
- Technology sales development experience is a plus.
- Experience with Influitive (or similar customer advocacy platforms) a plus.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC’s employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $108,525 – $180,875