Remote Document Management Specialis, Technical Writer @ Andersen Lab

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Archive Job Description

The international IT-company Andersen invites a Document Management Specialist/Technical Writer on a project in the field of IT Consulting.

The customer is a leading German service provider for technical communication. For more than 35 years, it has been offering relevant content, expressive design, digital tools, IT processes, and IT infrastructure for the efficient implementation of digitalization strategies. The company’s clients come from all B2B sectors. It has more than 150 professionals working in 10 offices throughout Germany, as well as subsidiaries in Switzerland and Vietnam.

The task is documentation management over the customer’s internal system.

Responsibilities:

  • Reviewing the manual provided in German and translating its contents using translation tools if necessary.
  • Attaching the manual to the project to facilitate access to information.
  • Analyzing OIS (Order of Instruction Sheet) orders to gather information about the machine and options.
  • Registering machines and customer information in the CRM system.
  • Selecting the appropriate documentation for each machine based on OIS data.
  • Registering new manuals.
  • Sending manuals for translation to designers and translators.
  • Registering orders, proposals, and invoices in SAP.
  • Creating declarations upon completion of translations.
  • Demanding continuous attention to detail and a focus on tasks.
  • Efficiently managing multi-step processes to ensure smooth operations.
  • Taking part in meetings with customers in English and in German.

Requirements:

  • Experience as a Technical Writer for 1,5+ years.
  • Skills in locating drawings/documents on Japanese servers.
  • Understanding the information stored on the FTP server and the ability to upload information to this server.
  • Experience in creating, maintaining, analyzing and systematizing project documentation (work with requirements, creating diagrams, charts, etc.).
  • Strong analytical skills to critically evaluate information from multiple sources with good prioritizing tasks.
  • Good technical understanding and ability to navigate new topics and tools quickly.
  • Level of English – from Intermediate and above.
  • Level of German – from Upper-Intermediate and above.

Desired skills:

  • Technical background.

Reasons to join us:

  • Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
  • The opportunity to change the project and/or develop expertise in an interesting business domain.
  • Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
  • Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
  • The opportunity to earn additional up to 1,700 EUR per month by participating in the company’s activities.
  • Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
  • Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
  • Certification compensation (AWS, PMP, etc).
  • Referral program.
  • English courses.
  • Private health insurance and compensation for sports activities.