The work you’ll do as a contractor under a Deloitte Project Team includes working mainly on Dynatrace and other APM tools to onboard and define monitoring metrics for applications of all types.
Key Responsibilities as a Contractor
- Collaborate with software development groups to ensure operational needs are adequately considered and baked into the APM tool as well as in new software releases.
- Define monitoring & alarming thresholds. Setup clear and accurate SLO/SLI for efficient service monitoring
- Develop infrastructure (network, compute, storage) & application capacity models.
- Drive toward automated deployments & modern approaches to configuration management.
- Focus on application reliability. Ensure applications and infrastructure designs to avoid pitfalls of large scale SaaS offerings (bottlenecks, single points of failure, etc.).
- Full service handling (analysis, debugging, response, and resolution) of application level issues using Dynatrace or other application monitoring tool.
- Focus on service availability. Reduce MTTR by assisting the incident command, operations, and application developer teams to diagnose & resolve service outages (incidents with significant customer impact).
Qualifications
- Previous hands on experience on application and infra monitoring using advanced tools (mainly Dynatrace)
- Site reliability engineering experience including application performance observability, SLO/SLI establishments along with EB
- Being an APM expert is a must have skill for this role
- Experience working on SRE team that focused on application level monitoring, code level debugging, self-healing via automation and root cause analysis.
- Bachelor’s degree in Computer Science or equivalent