Thinkific is a software platform that gives anyone the ability to easily create and sell online courses, build vibrant communities, and monetize memberships. We believe in impactful and innovative work: our team of 260+ Thinkers is building and expanding an incredible product that empowers Creator Educators and businesses around the globe while working collaboratively to learn, grow, and succeed together. Join us to see how we’re building one of the best workplaces in Canadian tech!
We believe every candidate should have a fair, inclusive, and overall great experience when exploring a new role with Thinkific. That starts with outlining our hiring process so you know what to expect every step of the way—click here to learn more: https://thnk.cc/whattoexpect
Are you a passionate and accomplished product designer who is driven to deliver an amazing experience for your users? We’re looking for a Senior Product Designer to join us at Thinkific.
As a Senior Product Designer at Thinkific, you’ll be a key member of our Design team and contribute to the continued growth, innovation, and improvement of our world-class learning platform. You’ll focus on the customer experience and use your design skills to learn from our customers, create compelling visual interfaces, and champion an experience that drives success for Thinkific course creators and their students. Reporting to the VP of Experience Design and Research, you will own and drive projects independently, with the opportunity to collaborate closely with the design team and across the organization.
Your goal will be to contribute to the development and evolution of our design function by creating innovative solutions and collaborating effectively to deliver high-quality results for our course creators. Here’s how you’ll accomplish this:
- Move through problem statements, napkin sketches, solution hypotheses and rapid prototypes to high fidelity design specs in a timely manner without sacrificing quality
- Facilitate design workshops for cross-functional teams and collaborate closely with other Product Designers to continuously improve Thinkific’s design practice
- Influence Experience Design direction based on quantitative and qualitative research techniques that inform everything from product innovation, to usability optimizations
- Work within an established design system, while bringing your unique insights and perspective to challenge and the status quo and improve systems when needed
- Advocate for the customer experience while considering and balancing differing opinions, especially when deadlines are looming
- Frame your work within the bigger picture with the desire to make things better — You’ll consider the impact of a feature on our overall product or a step within our process
The person we have in mind likely:
- Has 3-5+ years of experience in a Product or Experience Design role
- Shares a strong portfolio of design work that clearly articulates their role in each project and shows their ability to apply critical thought
- Demonstrates experience in qualitative and quantitative user research techniques and the ability to leverage data to both make and measure decisions
- Has experience working with various stakeholders and teams including Product, Support, Marketing, and Engineering
- Possess excellent verbal and written communication skills to host design critiques and present their work to stakeholders
- Loves to learn and grow! They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business
These things would also be nice, but we think you could learn them on the job:
- Experience with conversion rate optimization and product led growth design strategies and patterns
- Previous contributions to establishing and evolving a design system
- Experience in planning and setting up user research programs and synthesizing research at scale
- Familiarity with mobile app experiences, having designed them previously
- A fundamental understanding of HTML, CSS, and Javascript and can work with engineers effectively
- Experience in conducting heuristic evaluations on existing interfaces
The recruitment compensation range for this role is $125,000 – $150,000 CAD
Diversity, Equity, Inclusion and Belonging & Accessibility
This is just our initial idea of who we’re looking for! At Thinkific, we know that people have unique career journeys. If your experience is close to what we’ve described but you feel that you might be missing a few of the requirements, please still apply! We believe in equal opportunity and are committed to diversity, equity, inclusion, and belonging across every facet of our business.