Lime is the world’s largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone. Lime is hiring a Senior Business Analyst to join our Business Systems team! This position entails taking responsibility for the optimization and support of our core business applications, including NetSuite, Arena, Oracle FAH, Coupa and Snowflake. You’ll work closely with key stakeholders across the organization to drive impactful system improvements, streamline processes, and ensure compliance with industry standards. Your role will involve analyzing complex business needs, shaping solutions, and collaborating with leadership to support key strategic initiatives. Additionally, you’ll play a crucial part in enhancing the in-house capabilities of the Business Systems team to meet evolving business demands. The ideal candidate will have experience working in an evolving startup environment. You will be an in the moment problem solver with the ability to think about the short term and long term plan. You’re energized about building and scaling and being part of a forward-thinking organization.
What you’ll do:
- Coordinate and organize workshops with internal stakeholders to define business processes, document requirements, and create clear, actionable system documentation
- Analyze business needs, recommend solutions, and develop test scenarios and cases to ensure successful system enhancements, in coordination with solution implementation partners
- Assist in the implementation and optimization of new features and tools to support company growth
- Assist in compliance adherence to company policies and regulatory standards in the administration and use of business systems.
- Support data conversion and integration efforts, including data mapping between systems, ensuring accuracy and consistency.
About you:
- Bachelor’s degree in Information Systems, Business, Accounting , Supply Chain or a related field (or equivalent experience).
- 5+ years experience in business systems analysis, ERP systems implementation/administration, or a similar role.
- Strong understanding of NetSuite ERP functionality, including system configuration and familiarity with integrations.
- Proven ability to manage multiple tasks and priorities in a fast-paced environment.
- Excellent communication skills, with the ability to translate technical concepts into business language.
- Hands-on experience with documenting processes, workflows, and system configurations.
Preferred Experience:
- Experience in system integrations across multiple platforms (e.g., Arena, Snowflake).
- Familiarity with Agile or Scrum methodologies for managing projects and driving system improvements.
- Certification in ERP systems like NetSuite or relevant project management certifications (e.g., PMP, CBAP).
- Prior experience in managing vendor relationships and collaborating with third-party implementation partners.