Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn’t a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products – all within one platform. More importantly, there isn’t a team more committed to helping creators earn a living.
We’re on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team.
The Kit culture is one where emotional intelligence is valued, radical candor is encouraged, and where everyone works together to uphold a set of shared team principles.
The Role:
As an Executive Assistant, you will play a strategic and operational role on the leadership team, acting as a key partner to the VP of Product and the Director of Engineering while providing administrative support. This role is integral to ensuring both leaders can focus on their top priorities while advancing critical initiatives for the product and engineering organizations.
You will work closely with executives to move strategic objectives forward, coordinate cross-functional efforts, and contribute to planning and execution across both teams. This position goes beyond traditional administrative support, offering opportunities to engage in program management, process improvement, and high-level decision-making support.
This is an excellent opportunity for someone who thrives in fast-paced environments and has experience supporting product and engineering executives in dynamic, growing organizations. You excel in building systems, streamlining workflows, and aligning teams to achieve their goals. Your ability to anticipate needs, build relationships, and operate autonomously will be key to success in this role.
Responsibilities
- Understand top priorities of the product and engineering org to support the VP of Product and Director of Engineering and advance initiatives.
- Optimize schedules to create more focused work time, ensuring their time is focused on high-priority tasks by managing schedules, meetings, and project updates.
- Partner with leadership, product, and engineering, to facilitate quarterly planning cycles, coordinating schedules, deliverables, and follow-through on goals and milestones.
- Take ownership of key projects, ensuring timely progress by identifying blockers, coordinating with stakeholders, and maintaining clear communication.
- Plan, prepare, and facilitate meetings, including agendas, taking detailed notes, and tracking action items.
- Act as a liaison between leadership and broader teams, ensuring seamless communication and alignment on initiatives and priorities.
- Prepare reports and track progress against goals. Manage performance metrics for the teams.
- Identify and implement improvements to systems and processes to increase efficiency and reduce friction in day-to-day operations.
- Coordinate travel logistics and prepare for key events such as team retreats, board meetings, and conferences.
- Handle sensitive information with discretion, maintaining trust and professionalism in all interactions.
- Manage multiple email inboxes.
Requirements/Desired Skills
- Demonstrated experience as an executive assistant, program manager, or in an equivalent role, in a fast-paced environment.
- Comfort with data, metrics, and creating reports.
- Thorough experience with scheduling, organization, time management, and travel logistics.
- Thoughtful, direct, and kind communication skills, both verbal and written.
- Strong project management skills – you’re not afraid of tight deadlines and you keep your work organized and outcome-focused.
- Comfort handling confidential and highly sensitive information with discretion.
- A calm, professional, and approachable demeanour when handling sensitive issues or tricky changes in priority.
- Comfort making adjustments and changes on the fly with a positive, collaborative attitude.
- Strong social and emotional intelligence – you enjoy cultivating relationships with all types of people.
- Adaptable and flexible – you’re comfortable handling miscellaneous projects and duties as needed.
- Be autonomous and self-motivated to work effectively in a 100% remote company.
- Have enthusiasm for and belief in our mission, vision, and values.
- Attend our bi-annual company retreats.
Benefits Section
Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($137,000). Level is determined based on experience and our interview process.
Perks + benefits include:
- Profit Sharing
- Kit equity
- 401k with a 5% match
- Monthly medical benefits up to $1,950 a month toward premiums. Dental and vision premiums covered 100%
- $4,000 equipment allowance for your first two years, $3,000 budget every following two years
- Individual learning + development budget ($3,500/year)
- Gender affirming benefits
- Childcare benefit up to $3,000 annually
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
How to Apply
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
- 30 min – A phone screen with our recruiter
- Work sample
- 30 min – Work Sample Discussion with our EA team
- 45 min – A technical interview with our VP of Product and Director of Engineering
- 60 min – A culture contribution interview
- 30 min – A wrap-up conversation with the hiring manager
- Reference checks
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer. We value diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.