As a Senior Product Designer on the New Booking Experience team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiences. You’ll own projects from conception to launch and measure success through data and user research. You’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goals.
Your Responsibilities
- Design customer-centric experiences with measurable business impact
- Partner closely with fellow designers, researchers, product managers, engineers, data scientists and marketers to lead product visions, define strategies, shape the product roadmap, and develop design solutions
- Use research and qualitative data to guide design and development decisions
- Develop a deep understanding of our customers and pros while focusing on key metrics
- Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes
- Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation
What you’ll need
If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.
- 6+ years of overall product design experience
- Portfolio with a history of impactful projects that showcase your design process
- Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products
- Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation
- A bias for action and understanding of how your work impacts users and the business
- Experience designing and implementing customer experiences that have led to measurable and sustainable growth results
- Strong cross-functional collaboration and stakeholder management skills
Bonus points if you have
- Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
- Experience designing for a two-sided marketplace
- Fluent prototyping in Figma
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.
Benefits & Perks
- Virtual-first working model coupled with in-person events
- 20 company-wide holidays including a week-long end-of-year company shutdown
- Library (optional use collaboration & connection hub) in San Francisco
- WiFi reimbursements
- Cell phone reimbursements (North America)
- Employee Assistance Program for mental health and well-being
Learn More About Us
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.