This position is needed to enable Twilio to expand its Telco Regulatory Compliance team. The team sits within the Commercial Legal Team, which includes product counseling and carrier relations legal support, amongst other responsibilities, to help support the Communications Business Unit. You are the right person for the role if you like the challenge of supporting a fast growing company that is innovating in the world of communications.
You will support Twilio in understanding and fulfilling its telecommunications regulatory compliance obligations in various countries around the world. The ideal candidate for this role is someone who not only understands telecommunications regulations and landscape, but also understands the practical obstacles of implementing compliance in a complex technological ecosystem, has experience working cross-functionally to overcome those obstacles, and enjoys the challenge of it all.
Responsibilities
In this role, you’ll:
- Serve as a trusted partner, and provide strategic, actionable guidance and legal advice, to senior colleagues in the team and leadership and cross-functional stakeholders on relevant legal and regulatory aspects of the business.
- Oversee and ensure compliance with telecom regulations, rules and industry standards including providing legal advice to product and operations teams across APAC with the potential for some work on EMEA.
- Respond promptly to legal requests and questions from the business and other stakeholders, including at the executive level, summarizing, and communicating regulatory requirements in a clear, concise, succinct and business friendly way.
- Collaborate with the compliance function, policy and other legal colleagues on regulatory engagement strategy.
- Lead or Support internal and external regulatory meetings.
- Advise and support business unit leadership on the development, maintenance, and documentation of regulatory reporting requirements.
- Manage responses to regulatory communications, enforcement actions, and other government inquiries and consultations.
- Advise, influence, and coordinate the development of company views on telecommunications regulatory matters in conjunction with policy colleagues.
- Advise the business in market access and licensing activities across APAC.
- Identify key regulatory risks and opportunities and champion informed risk taking and innovation.
- Provide end-to-end analysis and support to ensure compliance in the countries where Twilio offers or intends to offer services.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 5-7 years of post-qualification legal experience in telecommunications law and regulation (or 5-7 years of post-qualification legal experience in law or regulation from another highly regulated industry).
- Qualified to practice in Australia
- In-house, government or law firm experience advising on telecommunications law and regulation (or law and regulation from another highly regulated industry) and the development of compliance strategies, governance, and frameworks, ideally across multiple jurisdictions.
- Experience developing, evaluating, and maintaining programs that ensure regulated products and services comply with laws, regulations and industry standards.
- Experience managing and driving the completion of compliance projects and partnering effectively with cross-functional teams (both across the legal department and in the Business Unit).
- Excellent written and verbal communication, time management, problem solving, investigative skills, attention to detail, and proven ability to work independently and be action-oriented.
- Demonstrated ability to work in a collaborative, fast-paced environment and make sound judgment under tight deadlines.
Desired:
- Deep understanding and experience of telecom law practice and principles.
- Direct experience working with technology companies.
- The ability to understand complex technical issues.
- Direct experience managing responses to regulatory communications, enforcement actions, and other regulatory inquiries and consultations.
Location
This role will be remote and based in Australia. Candidates in these locations will need to demonstrate flexibility in handling out-of-hours work to accommodate collaboration with US and EMEA colleagues.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.