As a Graduate Project Manager for Storyteller, you’ll play a key role in ensuring the smooth delivery of projects, from the moment a sale is made all the way through to launch and the initial live operation. You’ll gain hands-on experience in improving and developing delivery processes, with a focus on maximizing client satisfaction. We’re committed to providing you with the support and mentorship you need to grow into this role and take on increasing responsibilities.
🇬🇧 Up to £30k per year, full time permanent contract
🌎 Fully remote working from anywhere in the UK!
🏖️ 33 Days Paid Leave
✨ Exciting high growth product, relied on by leading global sports brands
💻 Working with the latest hardware, tech stack and tools
The working hours for this role will be 9am-5:30pm GMT.
In time, you will be responsible for:
- Grabbing hold of projects and making them your own, being the person who knows and cares the most about the clients you are integrating.
- Initiating delivery projects, aligning plans with client expectations and business objectives.
- Running client onboarding calls, helping to define the spec and leading them through the process of integrating our product.
- Controlling project schedules, tracking milestones, and adjusting timelines as necessary using project management tools.
- Maintaining transparent client communication, managing stakeholder expectations, and negotiating scope changes effectively.
- Reviewing client integrations of our product to ensure they are to spec and feedback any issues to app integrators.
- Running CMS training with clients to ensure they can use the platform effectively.
- Identifying and proactively engaging with problems to generate, evaluate and propose possible solutions.
- Managing post-launch support, ensuring a smooth handover to Customer Success.
- Working with teams across the company – most of our projects are a blend of tech and content.
- Contributing to improvements in the way we work and deliver Storyteller to clients.
- Ensuring that project documentation and processes are up-to-date and accurate across all projects.
What’s important to us:
- Excellent school and university grades
- Excellent oral and written communication skills
- A real interest in AI, technology and recent advancements
- Proactive attitude; you’re always first on the scene grabbing hold of things
- A self-starter who has a strong sense of ownership and initiative
- A detail-oriented individual who ensures that all work is completed with accuracy, precision, and thoroughness
- Experience communicating directly with customers
- The ability to manage multiple tasks and projects simultaneously
- Proficiency in Microsoft Office suite
RECRUITMENT PROCESS
Firstly, you will be asked to complete an online video which will involve answering a mixture of questions.
Secondly – if your interview goes well, you will be sent a follow-up exercise (for which you will be compensated) that aims to test your project management and problem solving skills. Depending on the outcome of this exercise, you will be invited for a final interview with Andy, our Head of Delivery.