This is your chance to be part of a Corporate Human Resources Operations team at a global hospitality company that is currently the No. 1 Best Company to Work For in the U.S. by Great Place to Work and Fortune! As a Regional HR Director, you will partner with our business leaders to attract, retain, and develop Hilton’s most important asset, our Team Members. On the HR Operations team, reporting to the Sr Regional HR Director, you will be a key partner in supporting the day-to-day HR activities, annual business priorities, and cyclical HR initiatives across Hilton’s managed hotels within the assigned remit of full-service hotels in the U.S. You will lead strategic planning and execution for talent development, management, recruitment, Labor Relations and HR engagement of corporate programs, policies, etc. in your remit of hotels. ***The location for this position is virtual/remote anywhere in the state of California***
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.- Be a Subject Matter Expert to hotels within your remit on all matters related to Team Member engagement, culture, talent, performance management, diversity/inclusion and organizational planning, compliance, leadership and development, HR systems and employee and labor relations.
- Innovatively implement Corporate HR and Americas HR Operations strategic objectives and ensure the best results with Talent Management, Benefits Programs, HR Systems, GPTW standards, Team Member well-being and recognition programs and all other annual HR/HR Operations initiatives/priorities.
- Provide guidance on high-priority issues, including state wage & hour compliance, employee and labor relations, gross misconduct, ethical violations, and incidents involving potential risk or liability.
- Handle employee and labor relations matters, government/third-party charges, provide documentation and conduct internal investigations. Mitigate risk/liability and formulate recommendations that financially protect the business.
- Participate in union negotiations at applicable hotels. Demonstrate in-depth knowledge of CBAs within region, identify improvement areas in CBA language for future contract renewal negotiations.
- Lead, support and execute on all HR Operations expectations as required for transitions or new property openings.
- Lead the coordination, planning, relevant agenda content development and communication of monthly regional calls or meetings with your HRDs and ensures HRDs and their teams are engaged with Americas HR Operations priorities and communications.
- Engage and communicate with ownership by senior leadership to support Hilton’s business interests.
- Provide accurate data in response to all corporate requests and participate/contribute as a Regional HRD on all RHRD calls/meetings.
- Cover for HRD vacancies in any hotels, as needed.
- Provide guidance and counsel to hotel relationship teams on employee relations matters in partnership with the Corporate Legal team. Handle complex employee relations matters escalated through the Corporate Ethics hotline.
- Partner with hotel HR leaders across your region to align local HR strategies with broader corporate initiatives, ensuring consistency in delivery while honoring local market nuances.
- Be a trusted advisor to Area Vice Presidents and cross-discipline leaders to support integrated decisions that enhance performance and team culture.
- Build relationships with legal, compliance, talent acquisition, compensation, and learning & development teams to ensure seamless execution of enterprise HR initiatives and mitigate risk.
- Guide communication between Corporate HR and on-property HR teams—translating strategy, sharing feedback, identifying trends, and promoting best practices.
- Collaborate with union representatives and legal counsel to support labor relations strategies, maintain positive labor climates, and ensure contract compliance.
- Facilitate communication and foster engagement across a dispersed HR network by hosting regular calls, roundtables, and training sessions for HRDs and their teams.
- Provide mentorship and leadership development to property HRDs, helping elevate their capabilities and succession planning efforts.
- Lead the successful rollout of annual HR programs and corporate initiatives (e.g., Performance Management, GPTW Survey Action Planning, Leadership Development Programs).
- Oversee and enhance onboarding and offboarding processes for HR Directors within the region to ensure operational continuity and cultural consistency.
- Promote compliance readiness projects—ensuring all properties meet evolving labor laws and regulatory requirements, especially in California.
- Partner with Labor Team to build strategy for contract renewal planning in union hotels, in collaboration with legal and operations leaders.
- Champion HR innovation pilots or technology rollouts, gathering feedback from the field and informing future enhancements.
- Support special projects including hotel transitions, ownership changes, and openings by leading HR due diligence, onboarding, and team integration.
WHY YOU’LL BE A GREAT FIT
You have these minimum qualifications:- Seven (7) years of experience in Human Resources
- Five (5) years of Hospitality experience
- Four (4) years of project management experience, implementing strategic initiatives, executive-level client-facing communication experience and Labor relations
- Experience working in California
- Travel up to 30%
- Proficient in Microsoft Suite
- Experience working in a matrixed environment
- Bilingual (English/Spanish)