Remote Training and Learning Specialist @ J.D. Power

Title: Training and Learning Specialist

Location: Edison NJ, USA

Reports To: Marketplace VP

 

The Role:  

Training and Learning Specialists support the development, delivery, and evolution of training content across our platforms, including AuctionMaster, AWG, Simulcast, Core, and Marketplace.

 

The Impact You Will Have in This Role: 

This role ensures consistent learning standards, supports user onboarding, improves platform adoption, and enhances operational efficiency across dealer, client, and internal user groups.

 

What You’ll Be Doing in This Role: 

• Conduct platform training sessions for new hires, auction staff, and dealer clients.
• Maintain and update learning materials, documentation, and video tutorials.
• Field user questions and offer coaching or clarification.
• Collaborate with product and support teams on system updates.
• Monitor training progress and report on learner readiness.
• Refine onboarding workflows and knowledge base content.
• Support live and remote learning via screen shares and recordings.

  

Qualifications of this Role: 

• 3+ years in training, instructional design, or learning & development
• Strong knowledge of (or interest in learning) SIA platforms: AuctionMaster, AWG, Simulcast, Core, and Marketplace
• Excellent communication and organization skills
• Experience with LMS platforms, video training tools, or documentation tools is a plus

 

The Hiring Manager says: 

“I’m looking for someone who’s proactive, adaptable, and passionate about helping others learn. You should be excited to dive into our platforms, turn complex systems into digestible training, and build confidence across all types of users—whether it’s a first-day employee or a seasoned partner”

 

The Way We Work: 

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

 

Company Mission  

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.   

Our Values  

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven – the distinct behaviors that, together, define our unique culture.   

 

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. 

J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power’s behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.