About the Job
As a Senior Architect, you will serve as the senior technology executive and trusted advisor for a select group of Red Hat’s most strategic customers. In this “Strategic Customer CTO” role, you will develop a deep understanding of our customers’ business, their strategic objectives, and their transformation challenges. You will be the primary technical visionary, aligning Red Hat’s entire portfolio of products and services to help customers accelerate innovation, build for the future, and achieve their long-term goals. This is a senior leadership role that requires a unique blend of deep technical expertise, business acumen, and executive presence.
What You Will Do
Act as a Strategic Customer CTO: Serve as the senior technical relationship and strategy owner for key customer executives (CIO, CTO, CDO), building and maintaining long-term, trusted partnerships.
Develop Strategic Roadmaps: Lead the creation and evolution of the customer’s technology strategy and multi-year implementation roadmaps, demonstrating how Red Hat’s open hybrid cloud platform can solve their most complex business challenges.
Drive Innovation and Vision: Introduce customers to emerging technologies and innovative solutions from across the Red Hat portfolio, including AI/ML, edge computing, and application modernization, and guide them on adoption.
Orchestrate Red Hat’s Resources: Lead and coordinate a virtual team of Red Hat specialists, consultants, and partner resources to ensure a unified and seamless customer experience that delivers on the strategic vision. Engage closely with Account Teams (Account Executive, Solutions Architect) to build and foster the overall account strategy.Â
Influence Product Strategy: Translate customer business requirements and feedback into actionable insights for Red Hat’s product and engineering teams, directly influencing future product development.
Mentor and Lead: Provide thought leadership both internally and externally, and mentor a broad community of architects and consultants.
What You Will Bring
Executive Experience: 15+ years of experience in enterprise IT, with at least 5+ years in a senior customer-facing role like a chief architect, technology executive, or principal consultant.
Business Acumen: Proven ability to understand, articulate, and solve complex business challenges using technology. Experience in a specific industry vertical (e.g., finance, healthcare, telecommunications) is a significant plus.
Executive Presence: Outstanding communication and presentation skills with a demonstrated ability to build and maintain relationships with C-level executives.
Technical Breadth and Depth: Extensive knowledge of enterprise architecture, including modern application development, hybrid cloud infrastructure, and automation.
Core Red Hat Technologies: Deep familiarity with the concepts behind our core technologies:
Linux Expertise: 5+ years of experience with enterprise Linux.
Hybrid Cloud Infrastructure: 5+ years of experience with virtualization and cloud platforms (e.g., KVM, VMware, AWS, Azure, Google Cloud).
Container Platforms: 3+ years of hands-on experience and architectural knowledge of Kubernetes and Red Hat OpenShift.
Strategic AI/ML Knowledge: Experience advising organizations on implementing and scaling AI/ML platforms and MLOps strategies.
Education: A bachelor’s degree in computer science or an equivalent experience; a master’s degree is a plus.
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About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.