Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Genesys is looking for an HRIS Manager who will drive an outstanding employee experience, ensuring our tools and technology are market leading. You will lead a team of HRIS Analysts that are responsible for enabling our leaders, colleagues and the HR function to execute processes at pace through simple and effective design and build. The role leads on developing best practice functionality across the Workday systems landscape across HR, Payroll and Finance, building and engaging stakeholders in our technology roadmap.
Partnering with the HR People Operations team, you will interact with all levels in the organization. You must have the ability to ascertain individual end-user and business needs, and the ability to communicate with people that have varying levels of technical expertise. This role reports directly to the Senior Director, HRIS.Â
What you’ll do in this role:Â
- Develop, lead and maintain the Workday roadmap, driving the agenda in line with the business priorities.
- Own and oversee projects and operations relating to HR Systems, when necessary, acting as a project manager to ensure the efficient delivery of new and improved functionality.
- Act as a liaison between key business areas to work with and educate users on applications and technology in support of business processes and enhancements.
- Focus on optimizing efficiency, ensuring data integrity, and safeguarding system security/data privacy with a commitment to utilizing best practices and Overseeing HR Data Security procedures and guidelines.
- Manage HR system migrations, enhancements, upgrades, projects and new implementations, including the development and/or review of project plans, statements of work, resource allocation, user and Third-Party Administrator training and support, as well as application configuration, testing, user support, and reporting.
- Oversee the day-to-day activity of the team, managing, upskilling, and mentoring the HRIS Analysts.
What you need to be successful in this role:
- Five to seven years of progressive experience with HR systems, ideally in a global environment, with advanced experience in one or more area of Workday (Core, Security, Benefits, Absence, etc.).
- At least 2 years of demonstrated experience successfully managing projects and teams.
- Demonstrated ability to manage multiple projects concurrently, prioritize effectively, and adapt to changing demands.
- Experience of developing, leading, and maintaining Workday roadmaps, along with driving the future agenda in line with business priorities.
- Strong people management skills along with experience of managing technical teams.
- Previous experience of looking after an optimization project, and a passion for making Workday work in a fast-paced environment
- Strong interpersonal and engagement skills, with the ability to manage multiple stakeholders.
- Excellent oral and written communication skills.
- Commitment to excellence, and attention to detail.
- Demonstrated ability to work professionally; to uphold confidentiality and manage sensitive situations with tact.
- Proactive enthusiasm for solving problems and innovation.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.