This is a remote position.
Role Name: French Bilingual Sales Assistant & Customer Experience Coordinator
Schedule: Monday to Friday, 9 am to 6 pm, with 1 hour of unpaid break | Canada (Pacific Daylight Time)
Paid hours per week: 40 hours
Client Overview
Join a rapidly growing automotive enterprise that’s revolutionizing the vehicle purchasing experience. Our client combines traditional automotive sales excellence with modern financing solutions to create seamless customer experiences. With an established track record of success and exciting expansion plans, this represents an opportunity to join a dynamic organization at a pivotal growth moment.
Job Description
We’re seeking a detail-oriented Sales Assistant & Customer Experience Coordinator to serve as the vital link between our sales team and customers. In this role, you’ll be instrumental in managing the complete customer journey, from initial contact through to vehicle delivery. This position offers significant growth potential, including opportunities to transition into direct sales roles and expand responsibilities across multiple business ventures. You’ll work directly with the business owner and finance managers in a collaborative environment that rewards initiative and excellence through performance incentives.
Responsibilities
- Serve as the first point of contact for new customer inquiries and leads
- Coordinate seamlessly between customers and finance managers to facilitate deal progression
- Manage and track customer documentation, including financial verification materials
- Orchestrate smooth vehicle delivery scheduling and coordination
- Execute follow-up campaigns with prospective customers
- Maintain detailed records in the company’s CRM system
- Process critical data entry and documentation with high accuracy
- Support sales operations through various administrative and clerical duties
- Contribute to process improvement initiatives based on customer interaction insights
Requirements
- Excellent French and English communication skills with professional phone presence
- Proven track record in customer service or sales support roles
- Strong organizational skills with keen attention to detail
- Proficiency with CRM systems and general business software
- Ability to work independently while following established processes
- Experience in documentation management and data entry
- Professional demeanor with strong interpersonal skills
- Capability to work full-time during Pacific Time zone business hours
- Results-oriented mindset with focus on customer satisfaction
- Adaptability to learn new systems and processes quickly
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Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
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