Who we are
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.
The EH Way
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.
- We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
- We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard and we’re not satisfied with being average
This role
As an Inbound Sales Development Representative, you’ll be working with our ANZ sales team under the guidance of a Sales Development Manager and will be instrumental in shaping and driving a surge in qualified leads and opportunities, contributing directly to our bold goal of transforming workforce management at Employment Hero. Through strategic prospecting, engaging communication, and strong relationship-building, you’ll empower businesses to thrive and employees to excel with our innovative solutions.
This role can be based anywhere in Australia.
Your key focus areas will be:
- Qualify and Convert Inbound Leads – Efficiently assess and qualify inbound leads to ensure they meet ideal customer profiles, then book high-quality meetings for the sales team.
- Activity Targets – Consistently generate a set number of qualified opportunities per month, contributing to overall revenue and sales growth.
- Fast & Effective Lead Response Time – Engage with inbound leads promptly to maximise conversion rates.
- CRM Accuracy & Data Management – Maintain up to date and accurate records of lead interactions and progress in the CRM to support sales forecasting and decision-making.
This will include:
- Initiating contact with potential customers through inbound inquiries to source new sales opportunities
- Conducting discovery calls to effectively understand customer needs and requirements
- Routing promising opportunities to the appropriate Account Executives for further development and closure
- Conducting thorough account research, identifying key decision-makers, and generating interest in our offerings
- Maintaining and growing your prospect database within your assigned segment
- Collaborating on delivering engaging online demos to prospects as needed
Who you are
To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:
- Proven experience in high-volume inbound sales (B2B)
- Familiarity with tools like LinkedIn Sales Navigator, Lusha, ZoomInfo, and Outreach
- A track record of consistently exceeding targets
- Strong phone presence and resilience, comfortable with spending significant time on the phone
- Excellent verbal and written communication skills
- Strong listening and presentation abilities
- Ability to multi-task, prioritise, and manage time effectively
What we can offer
At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means:
- You will work remotely, with the flexibility to own your time and impact
- You will access cutting-edge tools to amplify your work, knowledge and outputs
- You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
- You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
- You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.