We are looking
for Technical Payments Operation Manager, who thrives in fast-moving, high-impact environments. If you’re passionate about solving complex payment issues and want to grow in a cutting-edge tech company—this role is for you.
Get ready to
- Monitor payment gateway and processing platform performance in real time
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Investigate payment errors, failures, and declines to ensure seamless transactions
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Provide first-line technical support, including API connectivity checks and transaction validation
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Escalate complex issues to Level 2 support with full technical context and documentation
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Communicate incident updates and resolutions clearly across teams
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Analyze transaction patterns to identify and mitigate potential fraud
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Deliver actionable insights to product teams using 3DS and fraud data
We expect you to
- Be comfortable with APIs, payment flows, and technical integrations
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Understand and contribute to fraud prevention strategies and tools
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Communicate effectively with both technical teams and external partners
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Liaise confidently with payment gateways, acquirers, and banks
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Support product managers with payment knowledge or escalate to core teams when needed
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Stay proactive—researching vendors and exploring new payment methods
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Represent Kilo at industry conferences and partner meetings
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Bring experience from fintech, payments, or e-commerce environments
Salary
Gross salary range is 3500 – 5000 EUR/month.
Location
Vilnius, Lithuania: 4 days onsite, 1 flexible day remote.
Speaking of perks:
- You will make a difference with your work, helping HealthTech products thrive, leading to over 6.5 million people living healthier lives, and unleashing your inner drive for innovation.
- As a startup accelerator, we have 30+ different brands and are continuously expanding, giving you the flexibility to shape your career as you see fit. Whether you want to learn new skills, take on leadership roles, or specialize in a specific area, the choice is yours. You can even explore launching your own startup. We thrive on highly driven people.
- Enjoy an additional 7 days to unwind: 5 days off whenever you choose, 1 day off during your birthday month, and an extra day off as a Christmas present.
- It’s all about the people — we’ll make sure to take care of you when you’re sick, give you an extra 3 days off to prepare for your big wedding day, and other thoughtful gestures to ensure you feel appreciated.
- Our office life comes with perks like the usual ones — a stocked fridge, delicious hot lunches, and balanced breakfasts. But we also have an in-house movie theater, regular community events, a gym, fitness classes, social clubs, uniquely themed meeting rooms, and much more for you to explore.
- Prefer working remotely? Your call. Work 40 calendar days per year from anywhere.
- Be covered with our private health insurance after working with us for 3 months. Choose your plan and take extra care of your health and wellness needs.
- Get creative with your learning and development budget. Elevate your skills and professional background with coaching and private learning sessions, conferences, courses, events, or whatever sparks your interest.
- Be yourself, keep it casual, and get ready for a laid-back atmosphere with easy-going communication.
*additional conditions apply based on your residence location.