Remote Patient Access Coordinator @ OrthoVirginia

OrthoVirginia, Virginia’s largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Patient Access Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.

The Patient Access Coordinator position is responsible for assisting patients and referral sources with scheduling of appointments. Provides exceptional patient service by answering, responding, and routing a high volume of incoming calls from patients, physicians, hospitals, staff and other callers. Adheres to internal protocols to ensure consistency and quality service. Obtains accurate demographic information, and routes patient related questions to appropriate area.

Job-Specific Responsibilities:

Education: High School diploma or equivalency highly preferred. Applicable work experience may be substituted for educational requirements.

Knowledge/Skills/Abilities:

Experience:

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Qualifications

Education: High School diploma or equivalency highly preferred. Applicable work experience may be substituted for educational requirements.

Certification: None.

Knowledge/Skills/Abilities:

Experience: