Remote Director – Fraud Strategy Strategic Initiatives @ Ally Financial

General information

Career area Deposits Operations Work Location(s) 1100 Virginia Drive, PA, 2911 Lake Vista Drive, TX, 601 S. Tryon Street, NC Remote? No Ref # 20372 Posted Date 08-01-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do – and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people – with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role’s specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Ally is seeking a highly skilled and experienced Fraud Strategy Director to join our Fraud Prevention team. The successful candidate will be primarily responsible for supporting strategic initiatives that originate outside of the fraud organization, however, will also have responsibility of supporting Fraud led strategic initiatives. This role is an integral stakeholder in cross functional projects – often led by product and digital teams – where fraud considerations must be balanced with business growth objectives. You will serve as a strategic advisor and control expert, influencing initiative design and execution to mitigate fraud risk while enabling innovation and customer centric growth through assessing fraud risks, evaluating operational impacts, and fulfilling key project responsibilities. This role requires a strategic thinker with a deep understanding of fraud prevention and the ability to collaborate effectively across various departments.
In office role with hybrid schedule, Ally work locations are Charlotte NC, Fort Washington PA or Lewisville TX

The Work Itself

• Partnering with cross-functional teams to support growth initiatives from a fraud lens.
• Acting as the fraud subject matter expert, providing guidance on fraud risks and prevention controls throughout the initiative lifecycle – from discovery to execution.
• Recommend right-sized fraud controls tailored to the customer journey and Ally’s risk profile.
• Providing fraud loss impact analysis input to strategic business cases.
• Participation in New Product risk reviews
• Work closely with project managers and other stakeholders to ensure timely and successful project delivery.

• Proactively identify potential fraud risks in early state business proposals and designs through conducting comprehensive fraud risk assessments and necessary controls to mitigate risks.
• Collaborate with project teams to integrate fraud prevention measures into project plans.

• Analyze the operational impacts of proposed projects and initiatives.
• Assess fraud subject matter expertise or production staff requirements to ensure adequate resources are in place.
• Ensure that fraud prevention strategies align with operational goals and do not hinder business processes.
• Provide recommendations to optimize both fraud prevention and operational efficiencies

• Ensure that products are delivered with the right fraud controls to protect both Ally and our customers.
• Balance the need for robust fraud controls with the goal of maintaining a positive and seamless customer journey.
• Identify and monitor success metrics.

• Serve as a liaison between the Fraud Prevention team and other departments.
• Communicate fraud risk assessments and prevention strategies to stakeholders at all levels.
• Foster a culture of fraud awareness and prevention across the organization.

• Develop and implement long-term fraud prevention strategies that support the organization’s goals.
• Stay informed about industry trends and emerging fraud threats to proactively address potential risks.
• Continuously improve fraud prevention methodologies and tools.

The Skills You Bring

• Bachelor’s degree in Business, Finance, Criminal Justice, or a related field preferred
• Advanced degree preferred.
• Minimum of 7 years of experience in fraud prevention, risk management, or a related field required
• Proven track record of successfully managing and delivering complex projects.
• Strong analytical and problem-solving skills.
• Deep knowledge of bank products and payments
• Proven ability to influence and collaborate across departments without direct authority.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• In-depth knowledge of fraud prevention techniques and industry best practices.
• Solid understanding of applicable banking regulations and network operating rules, to include but not limited to Regulation E, Regulation CC, FCRA, NACHA, Zelle, and Mastercard.
• Relevant certifications (e.g., Certified Fraud Examiner, Certified Anti-Money Laundering Specialist) are a plus.

#LI-Hybrid

How We’ll Have Your Back

Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

: $125000 – $190000 USDAn individual’s position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in our annual incentive plan.