Remote Bilingual Customer Success Lead @ Abby Care

About Abby Care

Our mission is to redefine care for the most vulnerable. The healthcare system is failing the underserved. It’s a struggle to find care, to afford care, and to receive quality care.

We are a company currently in stealth mode that is transforming the healthcare experience for low-income families through purpose-built, thoughtful technology and a unique care model.

We are well-funded by world-class investors and phenomenal digital health leaders of this decade. We are led by a founder who grew up on Medicaid (public insurance) and personally knows the desperation of not being able to afford medically-necessary care.

Here, we believe that anything can be achieved through pure will, determination, and grit. We value operators with a similar mindset.
The Role

Work Schedule: 9:00 AM – 5:00 PM Eastern Time

We’re looking for passionate and empathetic hustlers to join us. This is not your typical sales or customer success position. Instead, you’ll be working with real families with real human problems. Your role is to empower underserved families to take the most transformative step of their life to access care.
In this role, you will:

Our Value Prop to You

The Requirements

Who We’re Looking For

This role would be a fit for you if you have the following:

Execution horsepower.

Down-to-earth interpersonal skills. You know how to relate and talk to anyone and everyone. People connect with you on a deeper level. You can switch from talking to a high-ranked executive, to a rural farmer, and to an alien from Mars with no hesitation. Team-player and beginner’s mindset.

Force of nature.

If you’re passionate and excited about delivering life-changing care to families in need, working with a tight-knit team of builders, accelerating your career and growth, and making an impact on the next category-defining company, don’t hesitate to apply.