Remote Customer Care Associate (Part-Time) @ Good Inside

Who We Are

Good Inside is redefining parenting – not as something that should “just come naturally,” but as a skill to learn and practice. Founded by Dr. Becky Kennedy and Dr. Erica Belsky, we combine sturdy leadership with innovative technology to give parents personalized guidance, AI-powered support, and a global community.

Our mission: help parents raise resilient, confident kids in a changing world. We’ve already reached millions, and we’re just getting started. We’re refining our product and expanding our reach to empower even more families.

We’re looking for bold, high-ownership problem-solvers who want to build something new, tackle big challenges, and be at the forefront of change.

The Opportunity

Good Inside is looking for an independent, empathetic, and detail-oriented Part-Time Customer Experience Specialist who will play a pivotal role in providing top-tier service for our Good Inside parents, empowering them to get the most out of their membership.

This is a part-time, remote role averaging 10–20 hours per week (minimum 10), with occasional flexibility to increase hours for high-volume periods such as promotions, sales, or major product launches.

What You’ll Be Responsible For

A Great Candidate…

What We’re Looking For in You 

What We Offer

Equal Employment Opportunity

Good Inside is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

We are dedicated to growing a diverse team of highly talented people. As much as we believe in focusing on the parent behind the parenting and the child behind the behavior, we believe in focusing on the person behind the job. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the good inside of everyone..

If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.

For information about Good Inside’s privacy practices, see our Privacy PolicyCalifornia applicants, please also see our CA Applicant Privacy Notice.