Remote Salesforce Administrator @ Density

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Archive Job Description

At Density, we build one of the most advanced people sensing systems in the world. Density can tell you how many people are in any room in real-time, with very high degrees of accuracy, and without invading privacy. The result of distributing this platform is lower emissions, less waste, better access, safer buildings, and better designed cities. It is a long term pursuit and one we could use your help achieving.
Our product is being deployed globally by companies of all industries and sizes. What these customers have in common is workspace. Collectively they own, operate, and occupy billions of square feet of corporate real estate.
As our sales team continues to grow, we need someone to help us build the foundation to help take us to the next level.
That’s where you come in.

In this role you will

  • Identify core operational issues and propose new work streams, application solutions, and process improvements.
  • Modify and scale existing processes to support more users and new business requirements.
  • Engage with business stakeholders to gather and analyze requirements and propose solutions that leverage Salesforce functionality.
  • Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, notifications, approval processes, Lightning Process Builder, and Visual Workflow.
  • Collaborate with business teams to design, customize and configure improvements to the UI, reporting, and business processes.
  • Play a key role in ensuring Salesforce interoperates seamlessly with other business productivity systems such as Netsuite and Marketo, among others.
  • Document, maintain, and update system-level customizations.
  • Provide advanced reporting and searching assistance.
  • Manage data import, data cleansing, deduplication, optimization, and data maintenance efforts.
  • Configure Salesforce and related applications – such as Marketo, Lane4, LinkedIn Sales Navigation – to ensure seamless data flow and integrations.
  • Build reports and dashboards to assist individual team members and management in measuring progress against goals, efficacy of new initiatives, and improving performance.
  • Keep abreast of new SFDC features and functionality and provide recommendations for process improvements.
  • Maintain user roles and profiles, security settings, and access settings (User Profiles, Role Hierarchy, Sharing Rules and Security).
  • Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, and data integrity.

Ideal candidates will have

  • Detailed knowledge of Salesforce cloud paradigms, inherent risks, and appropriate deployment strategies.
  • Detailed knowledge of commonly-used Salesforce functionality and its administration.
  • Working knowledge of relational database architectures and query languages.
  • Basic knowledge of software engineering best practices.
  • Basic knowledge of one or more project management paradigms, such as Agile.
  • Proactive and creative approach to finding solutions to stakeholder problems.
  • Strong analytical thinking and troubleshooting skills.
  • Strong written and verbal communication skills.
  • Ability to multi-task in a fast-paced, constantly-changing environment.
  • Salesforce Administrator certification required.
  • Typically requires 5+ years of experience in a closely-related role. Education and certifications are valued and may contribute towards this criteria as applicable.

What we bring

  • Excellent benefits including medical, dental, vision, mental and reproductive health,  401K, equity, Flex Fridays, Remote Friendly, unlimited and mandatory PTO and more.
  • A work environment full of fun, smart, talented, dedicated, and truly kind teammates.
  • Our values: be humble, seek feedback, and always solve the fundamental problem. These values are hard to achieve but we aspire to them daily.
  • A team hailing from places like Apple, LinkedIn, Stripe, Meraki, Hashi Corp, WeWork, NASA, and beyond.
  • Venture funding of $227 million raised from investors like Kleiner Perkins, Founders Fund, and Upfront Ventures.