Our Global Nielsen Media Client Service & Sales team works collaboratively to delivers actionable recommendations that help clients win in the marketplace. Focused on market impact and business growth, we’re at the forefront of customer experience as we navigate the complex needs of our industry.
At NCS, we help consumer packaged goods (CPG) brands, publishers and retailers improve advertising effectiveness across almost every platform, channel and device – delivering solutions to their biggest challenges.
The Manager, Retailer Data Partnerships role is to establish and reinforce the NCS value proposition with new and participating retailers. They will help become a revenue generating value to the retailer and a solutions provider by strengthening NCS’s relationship with major retailer clients, expanding offerings and adding value by helping clients to grow their businesses via use of the NCS products
RESPONSIBILITIES
- Maintain day to day relationships with participating retailers
- Establish new relationships with retailers and data providers to expand the current NCS data set
- Manage the parent company relationships ensuring that the terms of the agreement are maintained
- Prepare proposals and recommendations for future business opportunities
- Penetrate business, analytic and operations/IT functions with retail partners such that business process is solidly established. Understand and leverage parent company contacts at the retailer as needed.
- Coordinate delivery of insights to retailers with NCS SME’s and delivery team.
- Establish priorities and negotiate limits to manage the demand on the delivery team.
- Monitor NCS/Experian progress with retailers through each “match” cycle to ensure proper input files are received on a timely basis and updated files are returned to the retailers. Help overcome roadblocks through relationships developed with retailer business leaders/contacts.
- Ensure data flow to NCS remains continuous by working with base parent company account teams during contract renewal process for both NCS addendums and base network contracts.
- Sell-in new product opportunities that require retailer participation and permission beyond that granted in base NCS approvals (example: PDM, rest of market analytics, TBD).
- Participate as member of NCS’s retail/BUY data team in annual strategic planning, providing insights from the retailer relationship perspective and enhancing NCS’s retailer value proposition.
- Attend key CPG/Retailer trade shows and educational forums (i.e., FMI) in order to understand retailer needs, interact with retailers and secure new retailer partners.
- Understand and assist with data stewardship and usage rights of retailer’sdata within NCS, ensuring we meet expectations. (i.e., Client Consulting – approvals for account specific campaigns when needed, Operations – modeling levels etc.
- Ensure that quarterly revenue share calculations are properly administered (percent of retailer data calculations, revenue subject to share, etc.) Work with IT, finance/accounting as needed.
- Gather input on product needs/enhancements. Participate in cross functional teams/projects
- Participate in the design and development of prototype solutions
- Participate in knowledge sharing across the organization
POSITION QUALIFICATIONS
- Bachelor’s degree or equivalent work experience
- Has 5-7 years of experience working directly with retailers and good understanding of retailer’s operations and data collection processes
- Excellent interpersonal skills, written and verbal communication skills
- Strong customer contact, negotiation, and persuasive skills are a plus
- Must be able to travel (30%) and willing to meet with retailer and data partners
Our comprehensive benefits package (including health & wellness plans, 401(k) retirement coupled with a NCS match, a generous paid time off policy, and if eligible, a discretionary incentive/bonus) is designed to be inclusive for all employees and families, and we take pride in ensuring that employees are rewarded holistically for the role they are doing and their performance.
A reasonable estimate of salary range for a new employee to be offered this role would be between $65,000 – $121,000, which would be adjusted based on each employee’s geographic location. The position of each employee within a compensation range at NCS is dependent on several individual circumstances, such as experience, training, certifications and other business requirements/needs.