A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That’s why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we’re creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
Thumbtack by the Numbers
- Available nationwide in all 3,143 U.S. counties
- 75 million projects started on Thumbtack
- 4 million customers in the last 12 months
- Pros earn billions on our platform
- More than 9 million 5-star reviews for our stellar pros
- 1000+ employees and $3.2 billion valuation (June, 2021)
About the Administrative Team
Our Administrative Team contributes to the efficiency of our business by providing timely support to our leadership team, acting as the point of contact for internal, and external colleagues, providing strategic counsel, and finding new ways to help move the business forward with impeccable organizational teamwork.
About the Role
As the Executive Assistant to three senior executives you will have the opportunity to act as a strategic business partner on both company-wide and team-level initiatives. You will be a highly visible partner across the org for each executive, while helping them to meet organizational and time-management challenges. Your support will enable executives to better meet the needs of their teams and to utilize their limited time in the most thoughtful way possible.
Responsibilities
- Provide comprehensive support to the three executives to include strategic calendaring through Google Calendar (60%); booking travel and accommodations (10%); monthly expense reporting (10%); plan offsite events, prepare documents for meetings, and work on strategic projects (20%).
- Create, route, and process written and verbal correspondence with impeccable discretion and confidentiality across multiple platforms.
- Coordinate with external parties and their executive staff on frequent/regular meetings.
- General administrative duties (e.g., taking detailed notes, preparing meeting materials as needed) and a willingness to take on special projects with evolving priorities.
- Plan and execute team offsites, including sourcing venues, vendors, and activities.
- Assist team with tracking team budgets, invoices, submitting/approving expenses, and resolving any AP or AR issues.
What you’ll need
If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.
- 4+ years administrative experience; ideally supporting C-Level Executives
- Experience creating procedures and structure within a team/company.
- Self-starter attitude and track record with seamlessly executing quickly on complex projects with minimal guidance
- Detail oriented with an ability to think strategically and make recommendations
- Excellent presentation skills while leveraging Google Applications
- Strong critical thinking and problem solving skills
- Adaptable and diplomatic – ability to read each situation and executive and act accordingly
Bonus points if you have
- Experience working with Product/Finance/COO orgs
- Startup experience
- BA/BS degree
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.
For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $115,000 – $155,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
For candidates living in all other US locations, the expected salary range for this role is currently $95,000 – $130,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Benefits & Perks
- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Toronto, and Manila
- Stipends for remote work support, home office set-up and Thumbtack services
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being