Luxury Presence is looking for a dedicated post-sales Lifecycle Marketing Manager to join our Marketing department. This role will report to the Director of Content and will work closely with leaders in the Client Services Department for collaboration of post-sales marketing to our existing customer base.
Is this you?
- Work with Marketing Ops to ensure we have adequate tools at scale to effectively coordinate our outbound client communications to avoid inundating them with too many emails
- Partner with CS Digital CSMs on planning and testing
- Partner with CS leaders to lead the client journey
- Work closely with Product Marketing and Product Management
- Generate data-driven hypotheses and run A/B tests across different segments, user flows, and campaigns
- Build dashboards and reports to keep your key stakeholders informed
You are gifted at:
- Being a strategic thinker who applies a growth mindset to optimizing the client journey at various stages in the client’s lifecycle
- Being scrappy in delivering value
- Experimenting with messages and target audiences to achieve growth goals, and enjoy doing it!
- Delivering high quality content aligned with Luxury Presence brand and tone-of-voice
- The ability to conceptualize, create, and scale processes with lots of autonomy
- Running campaigns and defining segmentation
- Understanding campaign key metrics and feedback to swiftly make improvements from the data
You have:
- A Bachelor’s degree
- 2-3 years experience with lifecycle and growth marketing experience at a SaaS B2B organization
- Previous success working in a fast-paced, high-volume organization
- Experience owning and mapping the client journey (working with all customer-facing departments and product teams)
- Proficiency with advanced marketing automation functionality, including managing a system of nurture track
- A blend of analytical and creative skills with an enthusiasm for problem-solving and measuring the effectiveness of your work
- Enthusiasm, competitive spirit, friendly and sunny disposition
- Ideally, knowledge of the real estate industry
You command:
- Start-up hustle & teamwork
- Mondays & project management
- Quickly become proficient with the PresenceTM Platform and Client Marketing services we offer to Luxury Presence clients
- The tool stack used for Marketing Ops and in-app nurturing (e.g., Pendo, Intercom, Hubspot)
Your opportunities for impact:
- Conversion rate
- Click-through rate (CTR)
- Click-to-open rate (CTOR)
- Unsubscribe rate
- Campaign ROI
- Customer Lifetime Value (LTV)
$120,000 – $130,000 a year
Who we are: Luxury Presence is the real estate industry’s most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.
Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 8,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry’s most powerful brokerages.
The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.
Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.