Remote Client Success Manager @ Qventus

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Qventus is a real-time decision making platform for hospital operations. Our mission is to simplify how healthcare operates, so that hospitals and caregivers can focus on delivering the best possible care to patients. We use artificial intelligence and machine learning to create products that help nurses, doctors, and hospital staff anticipate issues and make operational decisions proactively.

About the Role: 

Are you the next Qventoid? We’re looking for a Client Success Manager to develop relationships with our key leaders and users in the hospital and be a critical link between Qventus and the client, and our internal delivery and product teams. You will wear multiple hats, combining aspects of complex engagement management, account management, product management, and analytics.

As a Client Success Manager, you will serve as the overall engagement owner and support the client throughout the life of their contract, creating and managing a complex and cross-functional project plan with a matrixed team. The CSM will leverage their experience in the OR domain to develop deep knowledge of the Qventus periop suite of products to successfully deploy them, think creatively about new use cases for the product, and drive value for our clients.

About the Key Responsibilities:

About What We’re Looking For: 

It’s a Plus if you Have… 

Qventus is on a mission to take modern technologies and principles that have been proven in other industries — artificial intelligence, machine learning, behavioral science, and data science — and apply them to simplify healthcare operations. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations.

The salary range for this role is $115,000 to $150,000. This salary represents the middle to the high end of market data across different geographies. We consider several factors when determining compensation, including location, experience, and the role’s responsibilities. Salary/OTE is just one component of Qventus’ total rewards package. Our benefits and perks currently include, but are not limited to:

We believe that diversity, equity, inclusion, and belonging are fundamental to improving healthcare and society, and that’s why we’re building a company that leads the way. We hold ourselves accountable to using fair hiring processes that mitigate the negative impacts of unconscious bias. We also work to ensure that people from underrepresented groups play meaningful roles on both sides of the interview table. We are an equal-opportunity employer and give all qualified applicants consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.