At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies™.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description:
What you get to do in this role:
- Enforcing company data policies and procedures to ensure data quality and reduce discrepancies
- Securing approvals for data access based on business needs
- Developing scalable automated ETL/ELT jobs and maintain them
- Identify any data integrity issues and deep dive to find root cause
- Using PL/SQL queries, Python and API calls to stand up master data sets and merge datasets across disparate systems
- Training analysts and data scientists alike on available data sources
- Ensuring very large databases and compute clusters operate optimally
- Implementing and maintaining database structures and governance
- Developing / maintaining documentation on databases and production tables
- Collaborating across the company’s multiple data teams to meet analytics deliverables
Qualifications:
To be successful in this role you have:
- 5 years of experience in consulting, business intelligence, analytics, or an equivalent analyst position with experience in PL/SQL and an additional object-oriented programming language (e.g., Python, Java, JavaScript)
- Effective problem solving and analytical skills. Ability to manage multiple projects and report simultaneously across different stakeholders
- Structured thinking with ability to easily break down ambiguous problems and propose impactful data modeling designs
- Passion for analyzing large and complex data sets and converting them into the information which drive business decisions
- Attention to detail, organization and effective verbal/written communication skills
- Experience in big data instances: Cloudera, Azure, Snowflake, and the like.
- Proven track record in rolling out self-service analytics solutions (e.g. Tableau Server Ask Data, etc)
- Solid decision making, negotiation, and persuasion skills, often in ambiguous situations
- Must be able to work in fast paced environment and be able to adapt to changing requirements.
- Understanding of technology development projects and the full technology development lifecycle
Additional Information:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.