This is an engagement through Upwork’s Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that support Upwork’s business. Our HWS team members are located all over the world.
Upwork is looking for a Senior Product Designer who is enthusiastic about solving complex problems with the user at their heart. As a Senior Designer on our team, you’ll partner with a cross-functional squad and drive design innovation for one of our company’s top strategic pillars—Enterprise.
You will own the work from framing & design thinking, through visual design and implementation. Working with our cross-functional team, you’ll define mental models and uncover ways to use the connections and interdependencies across our product to create flexible and powerful user experiences. By constantly focusing on the user, you’ll design solutions that are not only amazing to look at, but also intuitive and useful to people all over the world. Join this team if you’re committed to making each human interaction amazing for our customers. At Upwork, product designers are key players in determining the future design direction, and we need a passionate person ready to support our mission of creating economic opportunities so people have better lives.
This role requires curiosity, critical thinking, an ability to think abstractly and a thoughtful approach to problem solving.
Work/Project Scope:
- You own and focus on complex projects that may require concept definition and strategic design thinking.
- Proactively collaborate with user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation.
- Demonstrate high quality design practices through all phases of product design including: research & discovery, facilitation, strategy, ideation, interaction design, visual execution, launch and testing.
- Make design decisions based on data and user insights
- Build a variety of design artifacts to communicate your concepts and share your work regularly to engage partners for feedback
- Work closely with developers and stakeholder teams to deliver a polished final product you’re proud of
- Serve as a strong ambassador for the design team, particularly when our perspective is crucial to customer success
- Have fun and be yourself
Must Haves (Required Skills):
- 3+ years experience as a product designer dedicated to the complete design and development lifecycle.
- You are a stickler for well thought out information architecture – both at the page level and the system level, and your portfolio shows it
- Bachelor’s or higher degree in Human-Computer Interaction, or equivalent experience required
- Must be self-motivated, excellent communicator, comfortable with both taking direction and taking the lead
- Strong presentation and influencing skills
- Interest in working with a low-ego, highly collaborative, cross-functional team
- Expertise with Figma and other prototyping tools
- Experience designing for B2B or enterprise products
- An online professional portfolio is required, featuring work from several successfully launched desktop or mobile applications
Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.