Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.
Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!
Angi seeks a Corporate Strategic Account Manager to join our Enterprise Sales Team. This role will lay a solid foundation for our corporate partners, ensuring their continuous success.
The Enterprise Sales team is looking for an Account Manager, Strategic Partnerships, who has a passion for seeking and developing building customer relationships by identifying areas of opportunity for growth and retention, finding creative solutions to partner concerns, and driving incremental business for their existing portfolio. The ideal candidate will be a hard-working, sales, and customer-success-driven individual with experience playing a pivotal role in creating significant revenue growth by driving relationships with large corporations and franchise model businesses.
The Team
The Strategic Partnerships team is responsible for growing and retaining revenue from Enterprise (Large Pro) partnerships. We work closely with our partners to provide guidance and best practices to improve success. We manage relationships that secure millions of dollars in revenue each year and play a pivotal role in the company’s growth.
Responsibilities
Your primary responsibility is to grow and retain revenue generated from the Enterprise relationships in your book of business. You will manage relationships with some of the largest contractors in the industry. Your day-to-day will involve collaborating with leaders of significant associations, manufacturers, and franchise networks on marketing strategies to help their members (service professionals) successfully use Angi to grow their businesses. Each strategic partner is different, and each approach is unique, so you start by analyzing the current relationship. Next, you’ll coordinate with vital internal groups to assemble optimal solutions through executive interactions. Finally, you will plan, attend, and execute user webinars, trade shows, and face-to-face meetings with your clients, leveraging new ideas and ultimately strengthening our partnerships through strategic and thoughtful plans.
Essential Functions
- Deliver on quarterly revenue growth goals from your book of business
- Analyze a portfolio of our most prominent service professional customers to identify growth and upselling opportunities
- Identify opportunities through sales campaigns, working internally with other departments to increase existing service professional revenue and creative options to increase retention and gain new business with the partner
- Think strategically to identify opportunities uniquely tailored to each partner in your portfolio with proactive outreach and offer solutions to grow accounts by maximizing Angi products & services to fit each partner’s needs
- Serve as the lead point of contact for all corporate partner matters
- Meet with partners regularly to provide insights and guidance, understand market trends, identify opportunities, and optimize the partnership
- Forecast and track key account metrics (e.g., close rates, sales funnel process, and busy seasons)
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Effectively communicate with management the status of accounts, including risks, opportunities, and any other anomalies that could positively or negatively impact the relationship
Desired Skills
- BA strongly preferred
- You have 3+ years of Enterprise Sales experience, maintaining a $10M+ book of business and/or proven work experience as an Account Manager, Sales Account Manager, Key Account Manager, Junior Account Manager, or relevant role
- Experience providing thought leadership to clients through best practices presentations, cost savings recommendations, diversity measures, and reporting
- You have a proven ability to juggle multiple account management projects and responsibilities at a time while maintaining sharp attention to detail
- Ability to consult proactively with partners to boost revenue growth and profitability
- Proficiency in analyzing data with the ability to manipulate large data sets
- Accustomed to delivering objectives and measured on revenue growth, corporate and individual KPIs
- You have experience bringing tactical and strategic added value to marketing strategies and accounts on an ongoing basis
- Experience overseeing customer relationships, including negotiating contracts and agreements to maximize profits
- Solid experience with CRM Software (e.g., Salesforce, Zoho CRM, or HubSpot) and Microsoft and Google Suite
- Some travel required; 20-25%
Compensation & Benefits
- $70,000/yr base + Commission (OTE $117,000/yr)
- Paid training
- Medical, dental & vision coverage (including options 100% subsidized by Angi!)
- Retirement plan with company match (401K) through Charles Schwab
- Company Equity Program
- Company match of personal charitable contributions up to $15,000 per year
- Generous PTO including sick, personal, vacation, volunteer time and 9 paid holidays
- Technical equipment provided
- Fast paced team with internal growth opportunities into multiple directions
Why Angi?
At Angi, we are all about talent and enjoying the journey. We believe there is strength in diversity and actively encourage our teammates to disagree as individuals in the service of delivering as a team. We’re on the path to become the home for everything home, and in order to do that we need dedicated people who always strive to be better today than wait to be perfect tomorrow. Our customers are at the heart of everything that we do, and we’re looking for Customer Care representatives to communicate our mission persuasively and effectively. This is a remote position; therefore, it is imperative that all applicants be able to work independently in an environment free from distraction and manage their time accordingly.