Jobicy will NEVER call or text you and ask for specific account information, such as account numbers, SSN, debit/credit card numbers, or mobile banking credentials. We will also never send out a link to verify transactions or account information.
If you get an email or text message (SMS) asking for your Jobicy account email, phone, password, or payment method it probably didn’t come from Jobicy. Below are tips for identifying and handling suspicious emails and texts to keep your account safe.
How to tell if an email or text is actually from Jobicy
- We’ll never ask you to share your personal information in a text or email. This includes:
- Credit or debit card numbers;
- Bank account details;
- Jobicy passwords.
- We’ll never ask for payment through a 3rd party vendor or website.
- If the text or email links to a URL that you don’t recognize, don’t tap or click it. If you did already, do not enter any information on the website that opened.
If you have an account, we will send important transactional emails from the @jobicy.com domain, not via SMS or messengers.
What are the best ways to keep my information safe?
Be careful anytime you get an email or text requesting personal information.
- Don’t click a link if you’re not sure about it; go directly to the company website instead.
- Never send personal or financially sensitive information through email.
- Check the sender’s address to see if it looks legitimate.
- On a computer browser, hover over any links before clicking on them to see the URL. Make sure the links go where you expect them to.
- Install anti-virus software to help guard your devices and personal information.
What should I do if I get a suspicious email or text?
Scammers can’t get information from you unless you give it to them.
Don’t click any links in the messages or reply to them. Block the sender.