Assistant Manager is someone who is responsible for helping the general manager keep day-to-day operations running. Assistant Manager’s duties may include anything from employee management and customer satisfaction to office management.
Assistant Manager job description
We are looking for an experienced and self-motivated Assistant Manager to join our team! As an Assistant Manager, you will be responsible for assisting in daily processes and activities of our senior management team.
Assistant Manager duties and responsibilities
- Assisting the general manager in organizing, planning and implementing strategy
- Coordinating day-to-day operations
- Ensuring that company guidelines are followed
- Setting up and organizing schedules
- Devising and setting up objectives to boost company productivity
- Ensuring that goals and objectives are met
- Maintaining a safe and clean work environment
- Interviewing and recruiting new employees
- Providing training to employees
- Delegating tasks to employees
- Supervising, leading and motivating employees
- Reporting any problems or accidents to senior management
- Filling in for senior management in case of their absence
- Helping with monitoring and tracking operating costs, budgets and resources
- Creating reports, analyzing, interpreting and presenting data
- Working with clients
- Monitoring customer and client satisfaction
- Managing customer complaints and resolving their issues
- Assisting with procurement of inventory and supplies
- Supporting the general manager as needed
Assistant Manager requirements and qualifications
- Bachelor’s Degree in business administration or similar field
- Minimum of X years of experience as an Assistant Manager or similar role
- Experience in recruiting and hiring
- Experience in evaluating staff
- Experience in leadership roles
- Ability to plan and organize
- Experience in managing budgets
- Understanding of customer service principles and practices
- Excellent multitasking skills
- Proficiency in using MS Office
- Strong problem-solving skills
- Great interpersonal skills
- Ability to work well in a team environment
- Strong oral and written communication skills
- Good time-management skills
- Ability to work well under pressure