Relationship Manager is someone who is responsible for delivering exceptional customer service, communicating with the customers and providing information when needed.
Relationship Manager job description
We are looking for a motivated and experienced Relationship Manager to join our team! As a Relationship Manager, you will be responsible for maintaining strong relationships with our customers. You will communicate with our customers in a professional and courteous manner, as well as resolving customer issues and complaints.
Relationship Manager duties and responsibilities
- Managing relationships with customers
- Conducting customer interviews
- Identifying and communicating customer needs
- Ensuring customer satisfaction
- Resolving customer issues and concerns
- Developing and implementing marketing strategies to grow the customer base
Relationship Manager requirements and qualifications
- Minimum of a Bachelor’s Degree in a related field
- Minimum of X years of experience in customer service
- Excellent verbal and written communication skills
- Strong computer skills
- Strong interpersonal skills
- Excellent customer service skills
- Strong presentation skills
- Strong organizational skills
- Ability to work well in a team environment
- Ability to work in a fast-paced environment