Twoconnect is an Australian-owned business process outsourcing (BPO) company founded in 2018, specializing in providing custom offshore staffing solutions primarily through integrating skilled remote staff based in the Philippines with local Australian operations. The company is headquartered in Sydney, New South Wales, Australia.
Driven by a culture of professionalism, Twoconnect aims to help businesses grow successfully by recruiting the most qualified employees who seamlessly integrate their expertise as offshore teams aligned with their clients’ corporate environment and business requirements. Their services emphasize removing the HR and administrative burdens of managing offshore staff, offering clients access to a larger pool of skilled professionals.
Twoconnect follows Lean and Six Sigma methodologies to manage business processes as a science, ensuring high standards in process management and quality. The company fosters a supportive culture for its employees, providing bonus and incentive structures to ensure mutual growth with the company’s expansion.
The company’s core strengths lie in managing business processes and offering a portfolio of enterprise and industry-specific services. Their focus on combining deep process knowledge with an emphasis on client value has made them a trusted partner for outsourcing needs, especially in accounting & finance, IT & software, advertising & marketing, and energy & resources sectors.
With a team size reported between 101-1,000 employees, Twoconnect maintains a strong commitment to customer care, professionalism, and effective offshore staffing partnerships, supporting businesses looking to leverage offshore talent while maintaining their internal standards and culture.
Their Australian presence is complemented by operational facilities in the Philippines, creating a bridge between local client needs and offshore delivery capabilities. This model helps streamline offshoring complexities and delivers scalable, efficient solutions to enhance client business performance.