Headquarters
Sydney, Australia
Date founded
2018
Phone number
1300 611 397

About Us

Twoconnect is an Australian-owned business process outsourcing (BPO) company founded in 2018, specializing in providing custom offshore staffing solutions primarily through integrating skilled remote staff based in the Philippines with local Australian operations. The company is headquartered in Sydney, New South Wales, Australia.

Driven by a culture of professionalism, Twoconnect aims to help businesses grow successfully by recruiting the most qualified employees who seamlessly integrate their expertise as offshore teams aligned with their clients’ corporate environment and business requirements. Their services emphasize removing the HR and administrative burdens of managing offshore staff, offering clients access to a larger pool of skilled professionals.

Twoconnect follows Lean and Six Sigma methodologies to manage business processes as a science, ensuring high standards in process management and quality. The company fosters a supportive culture for its employees, providing bonus and incentive structures to ensure mutual growth with the company’s expansion.

The company’s core strengths lie in managing business processes and offering a portfolio of enterprise and industry-specific services. Their focus on combining deep process knowledge with an emphasis on client value has made them a trusted partner for outsourcing needs, especially in accounting & finance, IT & software, advertising & marketing, and energy & resources sectors.

With a team size reported between 101-1,000 employees, Twoconnect maintains a strong commitment to customer care, professionalism, and effective offshore staffing partnerships, supporting businesses looking to leverage offshore talent while maintaining their internal standards and culture.

Their Australian presence is complemented by operational facilities in the Philippines, creating a bridge between local client needs and offshore delivery capabilities. This model helps streamline offshoring complexities and delivers scalable, efficient solutions to enhance client business performance.

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Current Jobs

    • Twoconnect
    • Full Time

    We are seeking an experienced Estimator with a background in mechanical services or construction. This role focuses on insulation projects, including reviewing drawings, preparing detailed take-offs, and producing accurate quotes. You’ll collaborate with project teams, use tools like PlanSwift, and contribute to process improvements as the business continues to grow in New Zealand and Australia….

    • Twoconnect
    • Full Time

    We are seeking a skilled Architectural Designer with expertise in fit-out projects, 3D modeling, and technical drawing. In this role, you’ll work closely with project managers, engineers, and clients to deliver innovative and functional design solutions from concept through to site implementation. If you’re passionate about transforming spaces and bringing creative visions to life, we’d…

    • Twoconnect
    • Full Time

    The Estimator will be responsible for preparing accurate and competitive cost estimates for architectural sheet metal projects. This role involves analysing project documents, collaborating with internal and external stakeholders, negotiating subcontractor proposals, and supporting project teams with financial tracking throughout the project lifecycle. Analyse architectural drawings, specifications, and blueprints to determine project scope and requirements….

    • Twoconnect
    • Full Time

    The Sales Customer Service Representative is a vital member of the front-line team responsible for handling inbound and outbound enquiries across phone and email for the client’s range of insurance products. This role is key to delivering exceptional service, managing multi-product enquiries, and guiding prospective clients through the end-to-end sales process. The ideal candidate will…

    • Twoconnect
    • Full Time

    The Data Support Analyst provides essential support, focusing on the validation, analysis, and reporting of energy and sustainability data. This role ensures data accuracy, resolves usage and account alerts, and delivers reporting services that support compliance, efficiency, and stakeholder needs. With a strong focus on service delivery, teamwork, and continuous improvement, the Data Support Analyst…

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    • Twoconnect
    • Full Time

    The Senior VoIP Engineer (Porting Specialist) is responsible for designing, configuring, and deploying VoIP system, including PBX, SIP trunks, and call management tools, while ensuring seamless integration with existing IT and network infrastructure. The role focuses on managing number porting processes, monitoring and maintaining VoIP performance, and troubleshooting complex connectivity, call quality, and protocol-related issues….

    • Twoconnect
    • Full Time

    The SharePoint Developer is responsible for configuring, customising, and maintaining SharePoint Online to support collaboration, data management, and digital transformation initiatives across the organisation. This role will also contribute to developing AI-driven search and FAQ tools for improved knowledge management. Configure and customise SharePoint Online sites, subsites, lists, libraries, and metadata. Develop page layouts, web…

    • Twoconnect
    • Full Time

    We’re seeking a Supply Chain Coordinator to oversee freight, supplier engagement, and inventory support. You’ll manage international and domestic shipments, ensure accurate system updates, and contribute to procurement and MRP processes. This role is ideal for candidates with strong logistics and supply chain knowledge. Monitor and follow up on domestic and international freight to ensure…

    • Twoconnect
    • Full Time

    We are hiring an Accounts Payable Officer to support our client’s finance team. The role involves processing supplier invoices, reconciling accounts, and managing payment runs, with a strong focus on accuracy and compliance. Experience with Microsoft Dynamics Business Central or other similar ERP systems is required. If you are detail-oriented, collaborative, and eager to contribute…

    • Twoconnect
    • Full Time

    We are looking for an experienced Proposals Manager to lead end-to-end tender processes across engineering, construction, and infrastructure projects. This role will see you coordinating technical experts, developing high-quality proposals, and driving business growth through successful submissions. If you are highly organised, skilled in managing complex tenders, and ready to make an impact in a…

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FAQ

Where is Twoconnect headquarters?

Twoconnect headquarters is located at Sydney, Australia.

When was Twoconnect founded?

Twoconnect was founded in 2018.

What is Twoconnect's core business?

Twoconnect is a company in the Outsourcing/Offshoring industry.

What is Twoconnect's phone number?

You can contact Twoconnect by phone at 1300 611 397.
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