We are seeking an experienced, credentialed Salesforce Architect to lead the strategic design and architecture of our Salesforce platform, while driving forward its implementation and optimization. This role is ideal for a professional with both a high-level, strategic vision for CRM architecture and the hands-on expertise to bring that vision to life. The Salesforce Architect report directly to our VP of Data and Business Systems team which will work closely with cross-functional teams to define and implement Salesforce solutions that drive efficiency, scalability, and insights within our Operations.
Key Responsibilities:
- CRM Design & Strategy: Define and lead the strategic vision for our Salesforce CRM, ensuring it aligns with business goals and supports our scaling needs. Work closely with senior leadership to drive a roadmap that incorporates best practices in Salesforce architecture and system design.
- Architecture & System Planning: Develop and maintain a Salesforce architecture that is robust, secure, and capable of handling complex requirements. Make high-level decisions on system integration, data management, and automation approaches.
- Process Optimization & Automation: Collaborate with business stakeholders to deeply understand current processes and identify opportunities for automation and optimization. Design solutions to streamline workflows across Sales, Marketing, and Customer Success functions.
- Cross-functional Leadership: Act as a strategic advisor to internal teams, facilitating a close partnership with Sales, Marketing, Customer Success, and Operations to translate business requirements into Salesforce solutions.
- System Implementation & Oversight: Oversee the deployment of Salesforce solutions, integrations, and enhancements, ensuring smooth rollouts and adherence to the CRM roadmap.
- Continuous Improvement & Innovation: Stay up-to-date with Salesforce capabilities and B2B SaaS trends, proactively identifying areas for enhancement and system upgrades to maintain an efficient, future-proof CRM ecosystem.
Required Qualifications:
- Experience: 8+ years in Salesforce architecture, with substantial experience in CRM strategy, design, and process automation for B2B SaaS companies.
- Salesforce Certifications: Salesforce Certified B2B Solution Architect, Salesforce Certified Certified Application Architect, Salesforce Certified Platform Developer
- Strategic Vision & Technical Expertise: Proven ability to create and execute a Salesforce roadmap that aligns with business objectives, combined with technical proficiency in Salesforce architecture, automation, and integration.
- Business Acumen: Deep understanding of CRM strategy within B2B SaaS, with experience designing Salesforce solutions to meet the needs of sales, marketing, and customer success teams.
- Collaboration & Communication Skills: Exceptional ability to communicate complex ideas clearly, build consensus, and influence decision-making across multiple teams.
Preferred Qualifications:
- Familiarity with additional Salesforce products, such as Salesforce CPQ, Marketing Cloud, or Service Cloud.
- Background in project management methodologies (Agile, Scrum) and experience leading projects from ideation to deployment.
Who we are: Luxury Presence is the real estate industry’s most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.
Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 50,000 agents in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry’s most powerful brokerages.
The Los Angeles-based SaaS company raised $25.9 million for its Series B round and recently announced $19.2M Series B-1. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.
Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.