As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies â breaking down borders that have traditionally limited both hiring and career opportunities. We’re not just building software; we’re creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countriesâensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinatorâs top companies list â all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you’ll tackle complex challenges that impact millions of people’s working lives. With our momentumâbacked by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five yearsâyou’ll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
ResponsibilitiesÂ
- Serve as the main point of contact for Success and Onboarding teams on integrations and API issues
- Act as the escalation point for unresolved customer integration and API questions
- Manage and troubleshoot integration issues, collaborating with internal teams to find solutions
- Oversee customer integration projects from planning to execution, including requirements, strategy, and testing
- Develop tailored integration plans and schedules based on client needs
- Work with the Integrations and API Product team to address common challenges
- Maintain deep knowledge of Deelâs product suite and its integrations
- Create and update internal and external resources for self-serve integrations
- Communicate regularly with Onboarding Managers and CSMs about project status and issues
- Guide customers through integration, troubleshooting, and ensuring successful deployment
Qualifications
- 2-5 years in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment
- Strong understanding of API integrations
- Proven project management skills with a proactive, action-oriented approach
- Excellent communication and interpersonal skills, able to collaborate with senior client stakeholders and internal teams
- Ability to manage multiple projects and meet tight deadlines
- Experience with HRIS and ERP systems like QuickBooks, NetSuite, Workday and SAP
- Familiarity with SQL or other query languages is a plus
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things youâll enjoy
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
At Deel, weâre an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting[at]deel.com of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.