As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
We’re looking for a Staff Product Designer to join our Product Design team at Nelnet Business Services. As a Staff Product Designer you will lead projects and multiple teams across complex product areas.
You’ll collaborate closely with our FACTS® business and product teams that have set out to help solve the unique challenges that K-12 school administrators, teachers, and families face with education technology, services, and financial management solutions. Whether a school is streamlining their admissions, managing grants and financial aid, or better understanding a family or student throughout their system–you’ll help make it easy, understandable, and dare we say, fun.
You’ll contribute to the mission of FACTS® and NBS Product Design by:
- Helping to drive the design strategy and direction within our platform of products, shaping current and future work towards a north star.
- Setting a high bar for design excellence. You’ll ensure outstanding product experiences, producing high-quality work no matter how big or small the task may be.
- Using your full range of Product Design skills–not limited to design prototypes– to discover, design, and deliver simple, well-crafted experiences that our customers love. You’ll leverage your excellent communication and facilitation skills to align and collaborate with cross functional and senior leadership teams.
- Actively contribute to our healthy design team culture and mentoring other designers–especially those who also work on FACTS® products.
This role will give you the opportunity to:
- Own your impact. You decide with product teams what opportunities to work on and help to define what success looks like.
- Elevate product quality. You’ll work on an enterprise-level product suite with a strong, loyal customer base that has ample opportunities to modernize and grow.
- Be part of positive change. Everyday we’re investing in the educational lives of students and their families by serving schools and their staff.
A bit about you:
- You have a portfolio of well-crafted, impactful work that showcases your ability to lead successful large-scale projects across cross functional teams that solve real problems.
- You’re an seasoned collaborator, designing in the open, leveraging other functions’ expertise, and taking them on the journey with you.
- You have strong visual design and interaction design skills, with a passion for high quality fit and finish. You’ve worked with design systems to produce beautiful and functional designs that scale.
- You can articulate your decisions clearly and credibly, relying on qualitative and quantitative data to inform your perspective.
RESPONSIBILITIES:
- Set design requirements based on information from internal teams and external user research which advances the goals of product and business strategies.
- Identify new product improvement opportunities.
- Analyze how a new product satisfies market needs and consumer preferences.
- Rely heavily on both qualitative and quantitative data to make informed decisions.
- Coordinate with other design team members to ensure consistent and accurate design work and communication.
- Present product design ideas to cross-functional teams and senior leadership.
- Balance high level creative vision with practical and manageable steps towards improvement.
EDUCATION:
- Bachelor’s degree or equivalent
- Over 5 years of experience with design or UX
EXPERIENCE:
- Proven experience with the full design process including research, ideation, wireframing, testing, visualizing, evaluating success, and communicating results.
- Experience leading successful large-scale projects across cross functional teams.
- Experience designing digital products.
- Experience using data to inform design and product decisions.
- Expert experience in Figma.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
- An intuitive eye for customer needs beyond the obvious.
- Ability to collect and interpret both qualitative and quantitative feedback.
- A well-rounded portfolio of product design work, demonstrating a strong understanding of business objectives.
- Ability to effectively communicate and persuade around design concepts.
- Ability to facilitate workshops with cross-functional partners to move the collective group forward.
- Passion for design and users; not satisfied with the status quo and always thinking of ways to improve.
- Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
Please note: All candidates must submit a portfolio with their application.
Salary range: $115,000 – $140,000
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.