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We’re looking for a Business Analytics & Insights Lead to help us develop in-depth data analysis, BI dashboards, and statistical models to provide insights and recommendations for key business decisions to drive growth in our Self Serve SaaS (Software as a Service) business. You’ll collaborate closely with Product, Marketing, Finance, Operations, Central Data, and Leadership.
About the role:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Exempt
- Our cash compensation amount for this role ranges from $141,000 – $194,000 for most US locations and $156,000 – $215,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.
- Reporting to the Director, Finance & Strategic Operations
As a Business Analytics & Insights Lead, you’ll…
- Perform in-depth data analysis to deeply understand drivers in our PLG (product-led growth) Self-Serve SaaS business, including growth trajectory, expansion and retention, customer behaviors & cohorts, product & feature changes to identify insights and opportunities and inform key decisions to drive business growth for leadership and cross-functional teams
- Develop advanced SQL queries to extract and manipulate large datasets to quickly identify drivers and test key hypotheses
- Partner closely with central Data team to define business requirements for Data pipeline and create BI dashboards (eg. Tableau) for scalable and timely business insights and reporting
- Proactively monitor growth and adoption trends closely to identify business risks, data anomalies, and develop recommendations and solutions partnering with Product, Data, Engineering, Finance, and other cross-functional teams
- Define and implement statistical and predictive models to accurately forecast business trajectory
- Create high quality documentation and presentation of key analysis and communicate insights and recommendations with leadership and cross-functional partners
In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we’ll help you incorporate them into your role.
About you:
You’ll thrive in this role if you have:
- 6+ years of experience working with complex data in a professional environment
- Strong understanding and experience of SaaS metrics and PLG (product-led growth) self-serve businesses
- Advanced SQL skills to query and manipulate large datasets and create data tables
- Strong experience creating advanced Tableau dashboards and effective visualizations
- Experience in developing predictive models for forecasting purposes (eg, using Python & R)
- Ability to translate analytics into digestible insights and takeaways for leadership & executive staff
- Ability to partner cross-functionally with Data and other teams to drive high impact analytical projects independently
- Strong communications skills, structured thinking, and problem solving ability
Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.
Our Core Behaviors:
- Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
- Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
- Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
- Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.
Benefits & wellness:
- Equity ownership (RSUs) in a growing, privately-owned company
- 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
- 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement
- Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
- Access to mental wellness coaching, therapy, and Employee Assistance Program
- Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
- Professional career coaching, internal learning & development programs
- 401k plan and financial wellness benefits, like CPA or financial advisor coverage
- Commuter benefits for in-office workers
Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.
Be you, with us:
At Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
Stay connected:
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor.
Please note:
To join Webflow, you’ll need valid U.S. or Canadian work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.