We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients’ promises become ours. Learn more at www.radial.com. The Sales Director is responsible for driving sales for our north American portfolio of solutions which include fulfillment, transportation, customer care, order management, and payments tax & fraud solutions. This role will interface with key stakeholders across the Supply Chain including Operations, Sales, Account Management, Customer Care, Transportation, and Senior Management. The Sales Director will develop and implement a strategy to acquire new logo clients and cross-sell into existing clients to achieve and exceed your target revenue goals. This is a “hunting” role focused on securing new customers. This posting is not open to residents in CA, WA, NY and CO
Essential Responsibilities:
- Manages the sales cycle to acquire new retail and brand logos
- Works to develop target named account strategies and tactical penetration plans
- Develops and maintains relationships at the “C” and “VP” levels of the defined target accounts
- Develops compelling value propositions based on ROI cost/benefit analysis
- Executes against the major steps of the sales process including finding new business opportunities, qualifying new opportunities, and closing new business
- Sells against annual revenue targets for products and services
- Coordinates with pre-sales and professional services teams
- Provides accurate and timely sales forecasts
- Nurtures third party relationships
Required Knowledge, Skills, and Abilities:
- Demonstrated sales track record with Tier 1 and Tier 2 retailers with 3-5 years of experience and above is preferred.
- Understanding of retail industry dynamics, business challenges, related cost drivers, and customer needs
- Understanding of fulfillment and technology solutions for the retail marketplace is preferred
- Ability to rapidly assimilate and then clearly articulate value propositions
- Ability to work cross functionally and collaboratively bringing in the right resources to bear at the right stage in the selling process.
- Experience and success in selling high value, long lead time solutions
- Proven new business development skills and sales quota attainment track record
- Mentality of a creative self-starter; ability to work independently and find a way into prospects through existing relationships and experience
- Must have strong communication, presentation skills, negotiation, organizational, and attention to detail skills.
- Proficient networker
- Ability to develop and leverage relationships with senior industry leaders and key influencers
- An accomplished track record of selling multi-level to business, technical, operations, IT people, and C-level executives
- Bachelor’s degree or related area preferred